System Administrator in Camp Hill, Pennsylvania at Industrial Service Solutions, LLC
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Job Description
Position Summary
Industrial Service Solutions is seeking a Senior Systems Administrator to secure, maintain, and improve a distributed Microsoft infrastructure spanning on-premises systems, Azure, and Microsoft 365. This position requires an experienced administrator who can independently troubleshoot complex issues, lead infrastructure projects, and follow work through to resolution. Security is a core responsibility across identity, servers, endpoints, networking, and cloud services, with particular attention to protecting company data and intellectual property.
The successful candidate combines hands-on technical depth with sound judgment, clear communication, and disciplined change management. They identify risks, recommend practical improvements, and implement changes while supporting business continuity.
Location: Camp Hill, PA 17011
Key Responsibilities:
Security and Identity
- Apply and maintain security baselines, system hardening, least privilege, MFA, and Conditional Access across supported systems.
- Administer Active Directory and Entra ID, including Group Policy, replication, hybrid identity synchronization, privileged accounts, service accounts, and access lifecycle management.
- Review administrative, vendor, and external-user access; maintain appropriate permissions and support periodic access reviews.
- Investigate security alerts and suspicious activity, support incident containment and recovery, and coordinate with the IT Manager and security providers.
- Prioritize vulnerability remediation and security updates based on risk; plan, test, deploy, and verify changes with recovery procedures.
- Maintain endpoint protection, encryption, local administrator controls, and secure remote access; support data protection, retention, and audit requirements.
Infrastructure and Operations
- Administer Windows Server, DNS, DHCP, file services, NTFS permissions, DFS namespaces, and certificate services.
- Manage Hyper-V hosts and virtual machines, storage capacity and performance, Remote Desktop Services, and FSLogix profiles.
- Administer Microsoft 365 services, including Exchange Online, Teams, SharePoint, licensing, and mail security; support Purview retention and eDiscovery activities under established procedures.
- Manage Azure virtual machines, storage, virtual networks, role assignments, monitoring, and resource costs.
- Troubleshoot network connectivity, VLANs, routing, firewall rules, site-to-site VPNs, and remote access across multiple business locations.
- Manage endpoints through Intune, Autopilot, application deployment, BitLocker, LAPS, and update policies.
- Maintain backup operations and disaster recovery runbooks; perform documented restore tests and validate recovery readiness.
- Lead infrastructure upgrades, migrations, and integrations; coordinate dependencies, vendors, implementation schedules, and production changes.
- Create and maintain PowerShell automation with appropriate logging, error handling, and safeguards.
Required Qualifications
- At least five years of progressively responsible systems administration experience, including independent ownership of production infrastructure and complex escalations.
- Strong hands-on experience with Windows Server, Active Directory, Group Policy, DNS, DHCP, and permissions management.
- Practical security administration experience with identity protection, least privilege, vulnerability remediation, endpoint protection, and incident investigation.
- Experience administering Microsoft 365, Entra ID, and hybrid Microsoft environments.
- Experience with virtualization, backup and recovery, file services, and network troubleshooting.
- Working experience with Azure infrastructure and endpoint management through Intune or comparable tools.
- Ability to write, troubleshoot, and safely maintain PowerShell scripts.
- Demonstrated ability to plan changes, assess business impact, maintain recovery options, and verify results.
- Strong documentation, prioritization, communication, and problem-solving skills; ability to work independently and coordinate across teams.
- Relevant education, technical training, or equivalent practical experience.
Preferred Qualifications
- Experience supporting multiple sites, Active Directory forests and trusts, acquisitions, or tenant and domain migrations.
- Experience with Hyper-V, RDS, FSLogix, PKI, Entra Connect, and Microsoft Purview.
- Familiarity with Cloudflare Zero Trust/WARP, Sophos, UniFi, Resilio, Splashtop, or ConnectWise Automate.
- Experience securing engineering or CAD file workflows and protecting sensitive business information.
- Relevant Microsoft, Azure, networking, or security certifications.
Success in This Role
- Security issues are identified, prioritized, and resolved with documented evidence.
- Infrastructure remains reliable, and recurring incidents are reduced through corrective action and automation.
- Projects and escalations progress with limited supervision and clear status reporting.
- Documentation is usable by other technicians, and backup recovery is demonstrated through testing.
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