SUPERVISOR-PATIENT ACCESS-UHR PATIENT ACCOUNTS in TERRE HAUTE, Indiana at Union Health

You belong at Union!

Why Union?

Union Health is an award-winning integrated health system and the Wabash Valley's largest employer. Union Health is an independent and not-for-profit health system. Union Health consists of Union Hospital, Union Hospital Clinton, Union Hospital Regional and Union Medical Group. Union Health offers a full spectrum of healthcare career opportunities across the continuum of care. The organizations that make up Union Health have a long tradition of serving the health care needs of West Central Indiana and East Central Illinois residents, stretching back more than 125 years.

The Supervisor – Patient Access UHR leads the daily operations of Patient Access and Patient Accounts functions to support an efficient revenue cycle and exceptional patient experience.
You would ensure accurate patient registration, insurance verification, financial clearance, account resolution, regulatory compliance, staff development, and excellent customer service.

This role reports to the Manager/Director of Patient Access or Revenue Cycle.
Essential & valuable skills gained (in this unit or in this department):

• Revenue cycle operations
• Patient registration and financial clearance
• Insurance verification and authorization processes
• Medicare, Medicaid, and commercial payer requirements
• Leadership, coaching, and staff development
• Customer service and patient experience
• Regulatory compliance and revenue integrity

(Unit / Dept.) Successes and Designation

• Collaborative team environment focused on patient-centered care
• Ongoing professional development and leadership training
• Commitment to quality, compliance, and operational excellence

(Unit / Dept.) Training & Onboarding Culture

• Collaborative team environment focused on patient-centered care
• Ongoing professional development and leadership training
• Commitment to quality, compliance, and operational excellence

Essential Job Duties:

• Supervises daily Patient Access and Patient Accounts operations
• Coordinates registration, insurance verification, authorization, and account follow-up activities
• Ensures compliance with hospital policies and federal and state regulations
• Monitors staff productivity, quality, and customer service performance
• Assists with revenue cycle initiatives to improve accuracy, cash collections, and account resolution
• Provides coaching, training, scheduling, and performance feedback to staff
• Collaborates with clinical departments, physicians, payers, and patients to resolve account issues
• Maintains confidentiality and supports Corporate Compliance standards
• Participates in process improvement and departmental goal achievement
• Performs other duties as assigned

Qualifications:

• High school diploma required; Associate's or Bachelor's degree preferred
• Previous healthcare registration, patient access, patient accounts, or revenue cycle experience required
• Prior supervisory or leadership experience preferred
• Knowledge of Medicare, Medicaid, commercial insurance, and third-party payers
• Strong written, verbal, and interpersonal communication skills
• Ability to manage multiple priorities and work effectively with patients, providers, and staff

Licenses / Certifications:

• Certification in Patient Access, Revenue Cycle, or Healthcare Financial Management preferred but not required

In addition to competitive pay, Union co-workers enjoy:

• Part-time and Full-time schedules
• Comprehensive Benefits
• Paid Time Off starting day one.
• Tuition reimbursement up to $5,250 each year.
• Career Paths
• Success Sharing
• 403b Retirement Employer Match.
• Much More!
  

Be part of an organization that is dedicated to your work-life balance, career, growth, and development. Union Health, U Matter and U Belong.

How can we help? Call us at 812-238-7827 or email us at recruiting@union.health

Please note that the salary information provided on the career site for this position opening may not necessarily reflect the accurate compensation associated with the role.
We encourage candidates to inquire further and engage in direct communication with Union Health for comprehensive salary details.

As an EOE/AA employer, Union Hospital, Inc. will not discriminate in its employment practices due to an applicant's age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status.