Service Assistant in New York, New York at NEXUS Club New York

We are seeking a dedicated and detail-oriented Server Assistant / Food Runner to join our service team. This position supports both the Front-of-House (FOH) and Back-of-House (BOH) teams by ensuring smooth, efficient, and professional food and beverage service.

Role Overview

The Server Assistant plays an essential role in delivering a seamless dining experience. Responsibilities include assisting servers and chefs, maintaining table presentation, and ensuring timely and accurate food delivery. This role requires strong communication skills, teamwork, and a commitment to guest satisfaction.

Primary Responsibilities

• Provide warm, attentive service and genuine hospitality to all guests.
• Coordinate with kitchen staff to ensure timely delivery of food items.
• Assist in maintaining cleanliness and organization in the dining and service areas.
• Support the service team with table maintenance, refilling beverages, and clearing plates.
• Polish and restock glassware, silverware, and service tools as needed.
• Communicate clearly between the kitchen and service staff to ensure accuracy and efficiency.
• Maintain knowledge of menu items, ingredients, and potential allergens.
• Uphold company values and service standards through professionalism and teamwork.

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Potential Bonuses

Required Skills

• Customer Service
• Strong Communication Skills
• Fine Dining Service
• Ability to work in a fast paced environment
• Communication
• Attention to Detail
• High Volume Service
• Customer Service Orientation
• Teamwork
• Team Collaboration
• Direction Following
• Adaptability
• Positive Attitude
• Problem Solving Skills
• Ability to work with children
• Time Management
• Setting Up Dining Areas
• Multitasking Abilities
• Polishing Silverware and Glasses
• Understanding of Culinary Menus and Allergens
• Interpersonal Skills
• Ability to follow instructions
• Knowledge of food safety practices
• Culinary Knowledge
• Respect for Diversity