Sales Operations Specialist in Kirkland, Washington at Echodyne
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Job Description
Remote - US
Position Title: Sales Operations Specialist
Echodyne offers the worlds first compact solid-state true beam-steering radar for a wide range of industries and applications. Our high-performance radars work in all weather and are designed for autonomous vehicles, uncrewed aircraft & drones, and security of borders, critical infrastructure, and smart cities. The company combines the patented technology of metamaterials with powerful software to create a radar sensor with unprecedented performance at commercial price points. Echodyne offers its radars to companies working in Automotive, Transportation, Critical Infrastructure Protection, Border Security, Smart Cities, Uncrewed Aircraft Systems (UAS), and Airspace Management including Urban Air Mobility (UTM).
We are seeking a detail-oriented Sales Operations Specialist to own the front end of the customer order process. In this role, you will review customer purchase orders and Terms & Conditions, coordinate approvals with Legal, Finance, Sales, and other stakeholders, and ensure orders are commercially compliant before entering our ERP system. This position plays a key role in helping the business scale efficiently, reducing processing delays, and ensuring a smooth handoff from Sales to Order Management.
RESPONSIBILITIES- Reviewing customer purchase orders (POs) and Terms & Conditions before orders are accepted.
- Identifying non-standard or risky contract language.
- Coordinating approvals with Legal, Finance, Sales, Pricing, and other stakeholders.
- Ensuring approval matrices and delegation of authority are followed.
- Verifying pricing, discounts, payment terms, Incoterms, shipping terms, and commercial requirements.
- Making sure all required documentation is complete before the order enters ERP.
- Acting as the gatekeeper between Sales and Order Management to prevent downstream issues.
- Tracking approval status and ensuring timely turnaround.
- Maintaining documentation and audit trails.
- Sales Operations or Commercial Operations experience.
- Experience reviewing commercial documents, purchase orders, and customer T&Cs.
- Experience with CRM systems (Salesforce is a plus, but not the primary responsibility).
- Familiarity with ERP systems (SAP, Oracle, NetSuite, etc.).
- Strong attention to detail.
- Ability to work cross-functionally with Legal, Finance, Sales, and Customer Service.
- Basic contract/commercial knowledge (legal background is a plus, not required).
WHAT WE OFFER This is an exempt role.Echodynes technology is export controlled by the U.S. Government and we must evaluate an applicants eligibility to handle export-controlled information or obtain required Government authorizations. Therefore, we will ask you as part of the application process to identify whether you are a U.S. Citizen or green card holder, or have asylum/refugee status in the U.S.
If your skills generally align but not perfectly, please apply anyway. There may be another role thats a great fit for you!
We offer competitive compensation and benefits to our full-time, US-based employees, including:
- RSU (Restricted Stock Units)
- Generous Benefits:
- Fully-paid medical, dental, and vision insurance premiums for you
- Choice of PPO or HDHP/HSA
- Virtual Care 98Point6
- Employee Assistance Program
- Mental Health coverage through Springhealth & Talkspace (Premera)
- Travel Assistance Insurance
- Company Paid Life Insurance
- Company Paid Short & Long Term Disability
- Flexible PTO (exempt) / 15 days per year (non-exempt)
- 401(k) match
- Pet Insurance
- Prepaid Legal Program
- Commuter Benefits
- Paid Company Holidays
All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran or any other characteristic protected by law.