Pre-Service Quality Training Specialist in United States at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Pre-Service Quality Training Specialist in United States.

This role plays a key part in strengthening workforce performance and ensuring high-quality service delivery through structured training and continuous improvement initiatives. You will work closely with leaders and operational teams to assess training needs, design learning solutions, and support staff development across the organization. The position focuses on building consistent onboarding and ongoing education programs that enhance both efficiency and quality standards. You will also help maintain training materials, coordinate learning activities, and track participation and outcomes. Operating in a collaborative healthcare environment, this role connects quality management with hands-on education and performance support. It is ideal for someone passionate about coaching, process improvement, and developing people in a mission-driven setting. Your work will directly contribute to better staff performance and improved service outcomes for patients and communities.

In this role, you will support organizational performance by designing, coordinating, and delivering training and quality improvement initiatives that enhance staff capability and operational consistency. You will collaborate with leadership teams to identify learning needs and implement structured education programs aligned with quality standards.

• Conduct needs assessments and support performance improvement initiatives to enhance efficiency and service quality
• Design, coordinate, and deliver onboarding and continuing education programs for staff
• Maintain training materials, manuals, and educational resources to ensure accuracy and usability
• Partner with leaders and managers to identify skill gaps and develop targeted learning solutions
• Coordinate logistics, scheduling, and documentation for all training activities
• Track participation, maintain training records, and support reporting on learning outcomes
• Support process improvement efforts that strengthen workforce performance and quality standards

This position requires a strong background in training, coaching, or quality-focused operational support, along with the ability to work with data systems and structured learning processes. Candidates should be comfortable collaborating with leadership and frontline staff in a healthcare or similarly regulated environment.

• Bachelor’s degree required, or Associate’s degree with 2+ years of relevant experience
• Experience in quality management, training, coaching, or performance improvement roles
• Background in leadership, mentoring, or staff development responsibilities
• Ability to work with automated information systems and standard office software for data entry and reporting
• Strong organizational skills with attention to detail and ability to manage multiple training activities
• Excellent communication and interpersonal skills to engage staff at all levels
• Ability to support structured processes and contribute to continuous improvement initiatives

• Competitive salary aligned with experience and qualifications
• Comprehensive medical, dental, and retirement benefits
• Generous paid time off and wellness support programs
• Tuition assistance and career development opportunities
• Employee assistance and well-being programs
• Inclusive workplace culture focused on respect, collaboration, and belonging
• Opportunities for professional growth within a mission-driven healthcare environment