IT Coordinator in Nashville, Tennessee at Davidson Academy

Position Overview

Davidson Academy is seeking a Christ-following, motivated, organized, detail-oriented, IT Coordinator with a passion for providing a safe, clean, and well-maintained IT environment conducive to learning for Davidson Academy’s students. The IT Coordinator serves as the primary point of contact for technical support for Davidson Academy’s students, faculty, and staff. This role is a "front-line" position, responsible for triaging and resolving Tier 1 help desk requests, maintaining classroom AV systems, and assisting with the management of a hybrid on-premises and cloud server environment.

Davidson Academy is an Infant-12th grade Christian private school located in Nashville, TN. Serving a diverse student population from Davidson County and the surrounding counties, we believe in the Biblical-based instruction of preparing our students for college, life, and eternity. All Davidson Academy personnel must submit a statement of faith and adhere to our statements of faith. Please submit your statement of faith with your resume

Key Responsibilities

Tier 1 Help Desk & Device Management

• Provide prompt, courteous technical assistance for student devices (iPads/Laptops) and faculty/staff devices (laptops).
• Triage, document, and resolve incoming requests in the school’s ticketing system.
• Assist with the imaging, configuration, and distribution of new hardware and software for annual "roll-outs."
• Handle basic user account tasks such as password resets and MFA troubleshooting in Google Workspace and Microsoft 365.
• Ensure proper technology inventory, asset tracking and licensing compliance
• Create and maintain technical documentation manuals and knowledge base

Infrastructure & Security

• Design, implement and maintain a secure, reliable and high-performance network infrastructure
• Manage servers, cloud storage, backups and disaster recovery to safeguard data and ensure business continuity
• Develop and enforce security policies, processes and access controls to protect School data and systems
• Monitor systems performance and troubleshoot technical issues across all hardware/software
• Manage printing and copier functionality for all areas of the school and communicate any issues with vendor representatives
• Assist with basic network troubleshooting and installation of Ethernet cabling for wireless access points or security cameras as needed.
• Maintain and troubleshoot interactive whiteboards, projectors, and document cameras.
• Conduct routine checks of all classroom AV equipment to ensure 100% readiness for instruction.

Additional Requirements and Preferred Skills

• Familiarity with Google Workspace for Education and Microsoft 365.
• Basic understanding of networking (TCP/IP, Wi-Fi, DNS).
• Familiarity with MDM solutions (e.g., Jamf, Intune, or Google Admin Console)
• Strong problem-solving and innovative mindset to continuously improve technology capabilities
• Excellent verbal and written communication skills to collaborate across diverse user groups
• Flexible, adaptable and able to remain current on rapidly evolving technologies
• Commitment to professional development and ongoing technical training
• Able to adapt to a rapidly changing technology environment and modify job requirements as they present themselves.

All applicants are required to adhere to Davidson Academy’s Statement of Faith and Organizational Philosophy

Statements of Faith

• We believe God has revealed Himself, His purposes, and His ways in the Bible, which is therefore absolute in its truth and authority over daily living. (II Timothy 3:15-17; II Peter 1:20-21)
• We believe God is one, absolute in power and authority over all people. He has revealed Himself as Heavenly Father and is the first person of the Trinity. (Genesis 1:1; Matthew 28:19, John 10:30)
• We believe Jesus Christ is the second person of the Trinity, the physical embodiment of God; He is fully God and fully man, a mystery that calls us to worship. (John 1:14, John 3:16, Luke 3:22, Galatians 4:4, Hebrews 4:15)
• We believe the Holy Spirit is the third person of the Trinity. He is the invisible and contemporary presence of God. (Genesis 1:2; Matthew 28:19, John 14:26)
• We believe all humankind are separated from God by sin and are in need of a Savior. (Romans 3:23, Romans 5:12, Ephesians 2:12, Hebrews 7:25)
• We believe salvation comes only through belief (faith) in Jesus Christ as revealed in Scripture, His virgin birth, His sinless life, His sacrificial death upon the cross and His resurrection from the dead. (John 3:16, Ephesians 2:8-9, Isaiah 7:14, Matthew 1:23)
• We believe Christians should live their lives in community, as members of a body of believers, and in subjection to the will of God, holding one another accountable for their decisions and choices and offering encouragement and prayer support in all things. (Matthew 18:20, Hebrews 10: 24-25)
• We agree that the unique roles of male and female are clearly defined in Scripture, and we’re called uphold these Biblical commands (Romans 1:24-32; Romans 12:1-2; 1 Thessalonians 4:3-8; 1 Timothy 4:12; 2 Timothy 2:19-22; 1 Peter 1:15-16; 2:15-17: 1 John 3: 1-3; 1 Corinthians 6:9-10)

Organizational Philosophy

Davidson Academy is a place where...

• All persons are given a variety of opportunities to discover and develop their individual intellectual, physical, social, spiritual gifts and abilities to the fullest.
• All persons can become responsible, self-reliant, self-motivated, life-long learners.
• All persons are treated with courtesy, fairness, dignity, and respect.
• Students, parents, teachers, and staff cooperate as a team. Active communications among all the school’s constituents allow everyone to know what is taking place within the organization.
• Everyone understands the results expected from his or her work, how his or her work relates to the work of others, and why it is important to the fulfillment of the school’s mission.