Academic Advising Support Lead in Greensburg, Pennsylvania at University of Pittsburgh

Academic Advising Support Lead

Greensburg Advising & Registrar - Pennsylvania-Greensburg - (26002823)

The Academic Advising Center consists of six full-time academic advisors dedicated to providing wholistic academic advising to students at all levels and in all majors at Pitt-Greensburg. The Academic Advising Center works closely with the Registrar's Office which manages student records, class schedules, and academic policy compliance to support student success from enrollment through graduation.

Job Summary

Oversees day-to-day management of all academic support operations. Develops procedures for optimal operational efficiency and accuracy.

Essential Functions

The Academic Advising Support Lead serves as the primary point of contact for students, faculty, and staff visiting or contacting the Academic Advising Center. This position provides advanced administrative support which includes:

• Maintaining and organizing student files in both physical and digital formats, including proficient use of Perceptive Content document management system;
• Managing placement and enrollment information and coordinating appointment scheduling for incoming students;
• Scheduling and managing appointments in Outlook and Pathways on behalf of six academic advisors;
• Supervising and providing guidance to student workers;
• Processing academic advisor assignments and changes for all Pitt Greensburg students in consultation with the Academic Advising Center Director;
• Tracking and processing student relocation and transfer requests in a timely and accurate manner;
• Processing program, plan changes, and reinstatements in PeopleSoft;
• Serving as the primary point of contact for in-person and phone inquiries, providing professional and informed support to students, families, prospective students, faculty, and staff;
• Supporting the Academic Advising Center Director with special projects, including mailings, campus outreach efforts, and programming related to Veteran and military-connected student services.

Accuracy of records is imperative; attention to detail is essential; confidentiality of all work is critical.

Physical Effort

The position is primarily sedentary, however, some walking on campus to attend meetings and/or events is required.
Some lifting under 25 lbs. may be necessary.

Assignment Category: Full-time regular

Job Classification: Staff.Academic Support Lead

Job Family: Academic & Student Services

Job Sub Family: Academic Services

Campus: Greensburg

Minimum Education Level Required: Bachelor's Degree

Minimum Years of Experience Required: 2

Will this position accept substitution in lieu of education or experience: Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.

Additional details about Required Licensure/Certification: Prior experience in an office setting is essential. Experience working with Perceptive Content and PeopleSoft software is a plus.

Work Schedule: Monday - Friday, 8:30 a.m. - 5:00 p.m.

Work Arrangement: On-Campus: Teams that work on campus, in an office, or in a lab.

Hiring Range: Minimum Hourly Salary of $20.50

Relocation_Offered: No

Visa Sponsorship Provided: No

Background Check: For position finalists, employment with the University will require successful completion of a background check

Child Protection Clearances: Not Applicable

Required Documents: Resume, Cover Letter