OPO Quality Systems Records Coordinator in Richmond, Virginia at LifeNet Health

PrimaryLocation: Richmond, VA, United States

WorkplaceType: On-site

RequisitionType: Non Exempt (NEX)

At LifeNet Health, as the OPO Quality Systems Records Coordinator, you will make an impact by leveraging your expertise, collaboration, and commitment to excellence to help advance our mission of Saving Lives, Restoring Health, and Giving Hope. Through your daily work, you will contribute to innovative solutions, operational excellence, and meaningful outcomes that support donors, patients, healthcare providers, and our communities. Whether driving strategic initiatives, improving processes, supporting customers, advancing research, developing talent, or ensuring quality and compliance, your contributions will help strengthen our ability to transform lives and shape the future of regenerative medicine.

Obtains post-donor clinical information from hospitals and external organizations, interprets data for tiered reporting, and ensures accurate, timely communication to donor hospitals, transplant centers, and OPO Quality/Clinical Management. Performs data entry in TrueNorth and other OPO databases, accurately documenting post-donor results in compliance with regulations. Conducts quality assurance audits of organ donor records for completeness and compliance with LifeNet Health SOPs, CMS, OPTN, and AOPO standards, makes corrections as allowed, and recommends process improvements based on trends. Documents deficiencies, notifies staff for corrections, verifies updates, and escalates issues as needed while utilizing trend reports to identify training opportunities. Assists with accurate and timely OPO data reports and ad-hoc reporting, determines when donor charts are complete, closes records to prevent further entry, and ensures availability for internal and external reviews. Supports Quality Systems and OPO management in preparing for third-party audits.

• 3 years health information management, utilization review, and/or organ or tissue donation systems experience
• 2 years experience in accessing and obtaining information from electronic medical records

$20.36 - $33.94/hourly

The salary range displayed represents the national base salary range for this position and is provided in good faith to support pay transparency. For positions located in designated higher-cost labor markets, a geographic pay adjustment may apply above the posted range for eligible positions according to LifeNet Health's current policy. Final compensation will be determined based on factors such as work location, relevant experience, skills, qualifications, and internal equity. Total compensation may also include bonuses, benefits, and other rewards that are not reflected in the posted salary range.

LifeNet Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected status under applicable law.

At LifeNet Health, YOU are the advantage.

Every day, you empower us to save lives, improve health outcomes, and bring hope.

LifeNet Health is a nonprofit global leader in regenerative medicine that honors the gift of donation by advancing organ transplantation, tissue engineering, and biologic solutions that help save lives, restore health, and give hope. As one of the world's most trusted providers of transplant solutions, LifeNet Health partners with healthcare providers and researchers around the globe to deliver innovative therapies that improve patient outcomes and transform lives.

At LifeNet Health, we cultivate growth, innovation and collaboration, where your contributions drive solutions that benefit humanity. Our passionate team advances regenerative medicine while fostering a sense of belonging, authenticity, and dedication. We offer best-in-class benefits that provide stability, personal growth, and peace of mind, empowering you to make a difference.

Together we share a purpose beyond profit, united by a collective commitment to healing.