PROGRAM COORDINATOR in Washington, District of Columbia at Far Southeast Family Strengthening Collaborative

Program Coordination and Development- The incumbent is responsible for coordinating program activities of Program staff. He/she will provide individual and group supervision and coaching to the family support staff in techniques and approaches to address capacity-building and in the development, implementation, and monitoring of the family service plans using a strength-based, neighborhood approach to serve families. The incumbent will provide coordination support for the projects to ensure that families are identified, case plans have been developed for families and are being followed, data has been entered into the database, and scheduling meetings of the agency directors.

The incumbent assists the team in ensuring that work with families is consistent and that family group decision-making training is available for each participating agency.

Supervision- Provide direct supervision to the Program staff. He/she provides leadership in the development, documentation, implementation, and maintenance of systems, processes, and procedures that sustain work practices. At least annually, evaluate workers’ performance; coach them towards achieving developmental objectives and program outcomes; provide continuous feedback that enriches job experiences and stimulates staff growth and development. Provide ongoing training and development opportunities through on-the-job coaching, special projects, and in-house learning sessions.

Documentation and Reporting- Coordinate compilation of monthly reports in compliance with funding guidelines. Assist in preparing necessary reports to funding sources in compliance with guidelines. Assist in gathering data and information necessary to complete additional proposal requirements.

Quality Assurance- Assist team with identifying outcomes and performance measures and tracking deliverables. Regularly observe staff performing duties to ensure the appropriate application of policies and procedures. Implement the established mechanism for monthly reporting of census information related to the successes and challenges of day-to-day program operations and contract compliance. Periodically coordinate, review, and prepare for all state regulatory audits of the program. Coordinate data training for agency staff and ensure activity is entered into the appropriate database (ETO, TAAG, etc.).

Collaboration– Effectively collaborate with other Consortium agencies, Social Services agencies, and other collaboratives and community agencies. Explain and interpret agency policy when necessary. Attending internal and external supervisory meetings to keep abreast of systemic changes and to inform attendees of the agency’s perspective. Develop cross-program relationships and collaborations where appropriate within the Division and the agency. Seek and develop collaborations with other Community agencies when necessary or appropriate. In collaboration with the FSFSC Program Manager, clearly and consistently articulate FSFSC’s mission and vision to the local community and the community by attending community and city-wide meetings.

EDUCATION:

Bachelor’s degree from an accredited school preferred or a combination of related education and experience preferred. Excellent problem-solving, analytical, organizational and communication skills. Ability to prioritize work according to organizational demands and established timelines.

EXPERIENCE:

2-5 years of progressive and related experience in program development and implementation. 2-5 years of supervisory experience. Demonstrated leadership and problem-solving ability. Excellent written and oral communication skills and interpersonal skills. Experience managing projects. Experience with data entry and database management. Ability to prioritize tasks and manage multiple responsibilities. Interested in community economic development. Demonstrated proficiency in performing a variety of administrative tasks.