Escrow Processor in Jacksonville, Florida at Triad Financial Services Inc

Position Overview 

Triad Financial Services is a leading provider of financial services and solutions, serving clients nationwide. We are seeking a highly motivated and skilled Escrow Processor to join our growing team. The Escrow Processor will process incoming mail by scanning the insurance documents into the system and creating a task in the MSP system. Other duties will include, but may not be limited to: typing and mailing letters; interpreting insurance policies and loan documents; maintaining accurate records; preparing and utilizing reports; and maintaining company policies and procedures.

Essential Functions: 

• Review reports to identify accounts requiring action/attention
• Assist with report preparation
• Update system data as needed
• Provide accurate and timely responses to all inquires
• Review insurance documents and determine appropriate system to log
• Process incoming mail in a highly productive mode

Minimum Qualifications: 

• High school required
• Minimum 1-2 years’ experience working with insurance, mortgage loans preferred
• Communication – able to effectively communicate verbally and in writing, using correct language and grammar in a professional manner.
• Organization & Time Management – able to work independently with minimal supervision, planning, scheduling and organizing professional schedule to complete actions within established deadlines, handling multiple priorities with strong attention to detail
• Systems & Software – proficient knowledge of Microsoft Office software applications, MSP experience preferred, Encompass experience a plus

Physical Demand: 

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
• Must be able to talk, listen and speak clearly on telephone
• Able to sit at a work station for prolonged periods of time
• Must be able to physically type