Exchange Coordinator in West Des Moines, Iowa at Bank Iowa Corporation

What You’ll Be Doing

As an Exchange Coordinator, you’ll be the key support partner for our Exchange Officers—managing exchange files from intake through closing. You’ll ensure documents are accurate, timelines are met, and communications with exchangers, advisors, and closers are timely and professional. Your role will also include occasional support for Exchange Assistants as needed.

A 1031 exchange is a real estate transaction that allows investors to sell one investment property and reinvest the proceeds into another, deferring capital gains taxes as long as strict IRS rules and timelines are followed. Because these exchanges require precise documentation, regulatory compliance, and coordination between multiple parties, experience in legal work, trust administration, real estate, or mortgage closings is especially valuable. These backgrounds provide the attention to detail, regulatory knowledge, and customer service skills that help ensure each exchange is executed smoothly and correctly.

This is an ideal position for someone who thrives in a structured environment, enjoys problem-solving, and can balance multiple priorities while maintaining accuracy and confidentiality.

Essential Functions

• Accurately enter and maintain exchange file information within internal systems.
• Gather and organize all required background information for each exchange, including legal descriptions, title details, and closing contacts.
• Prepare exchange documents and open exchange accounts to support a smooth process.
• Review and verify closing documents, including instructions, title opinions/commitments, proposed deeds, and settlement statements.
• Partner closely with Exchange Officers to support and guide exchangers, advisors, and closing partners throughout the exchange process.
• Assemble and deliver final exchange packets in a timely and organized manner.
• Initiate the closure of exchange accounts upon receiving appropriate approval.
• Step in to provide backup support when needed, including answering phones, welcoming visitors, and assisting Exchange Assistants.
• Maintain a high level of confidentiality in all exchange activities and company matters.
• Perform other related duties as assigned.

Education & Experience

• College degree preferred, but equivalent experience considered.
• Minimum of 5 years’ work experience in a professional setting.

Skills & Competencies

• Proficiency in Microsoft Office Suite and related software.
• Strong typing and data-entry skills.
• Excellent attention to detail and organizational skills.
• Ability to prioritize and meet deadlines in a fast-paced environment.
• Professional and personable communication style.

Our People-Centered Culture

Bank Iowa is an equal opportunity employer with a passion for creating an inclusive environment where all people are truly welcomed, valued and respected – for all of who they are – regardless of differences. All applicants will be considered for employment without regard to age, race, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.