Administrative Assistant in Chicago, Illinois at Sanderling Renal Services - USA LLC

Job Summary
We are seeking a detail-oriented and proactive Administrative Assistant to join our team . The ideal candidate will be responsible for providing comprehensive administrative support to ensure efficient operation of the office. This role requires excellent organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously. You will be the first point of contact for our clients, making strong communication and customer support skills essential.
Duties include but are not limited to:
Respond to inquiries with professionalism and courtesy, demonstrating strong phone etiquette.
Maintain organized filing systems for digital documents to ensure easy access and retrieval.
Assist in office management tasks including scheduling appointments, coordinating meetings, and maintaining office supplies.
Provide customer support by addressing client needs and inquiries effectively.
Proofread documents for accuracy and clarity before distribution or filing.
Support dental receptionist duties as needed, ensuring a welcoming environment for patients.
Collaborate with team members on various projects to enhance office efficiency.
Skills
Strong organizational skills with a keen eye for detail to manage multiple tasks efficiently.
Excellent phone etiquette are crucial for effective communication.
Ability to proofread documents accurately to maintain high standards of quality in all communications.
Previous experience in office management or administrative roles is required.
Strong customer support skills with a focus on providing exceptional service.
Admissions:
Very prompt response to discharge planners/requests for admissions. Collects and reviews needed records, coordinates chair time/training with nurse managers, provides confirmation letter, notifies “team” of admission, provides records to nephrologist so orders can be written, provides admission packet to shift nurses, scans records into patient pearl chart
Front desk
Answer phones, greet patients/guests, sorts/scans mail, types and distributes patient communication
Greet patients (mange the front waiting area)—notify staff when pts show up or need to adjust schedule.
Additional Responsibilities
Arrange travel for dialysis patients
Medical record requests
Help aid in admissions and discharges
Index Patient Charts
Aid in facility emergency preparedness (evac bag audits monthly, etc.) -Aid in scheduling transportation for the patients