Loan Servicing Manager in Totowa, New Jersey at NORTH JERSEY FEDERAL CREDIT UNION, INC.

The Loan Servicing Manager is responsible for leading the daily operations of the credit union’s loan servicing function, ensuring that consumer, real estate, and other applicable loan portfolios are serviced accurately, efficiently, and in compliance with credit union policies, procedures, and federal and state regulatory requirements. This role provides leadership to loan servicing staff, supports exceptional member service, safeguards loan file integrity, oversees payment processing and account maintenance, and partners with lending, collections, compliance, accounting, and branch teams to support the full life cycle of the loan portfolio.

This position primarily operates in a professional office environment and routinely uses standard office equipment such as a computer, phone, scanner, and copier. The employee is regularly required to communicate, sit for extended periods, use hands and fingers to operate equipment, and review information on a computer screen. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

The credit union is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other status protected by applicable law. This job description is intended to describe the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities, duties, or qualifications associated with the position.