Residence Inn Cleveland Downtown- Public Area Attendant in Cleveland, Ohio at Aimbridge Hospitality

Residence Inn Cleveland Downtown- Public Area Attendant
Position requires open availability 7AM-3:30PM, including weekends.

Join Our Team as a House Attendant!

The House Attendant plays a key role in creating a clean, welcoming, and enjoyable environment for guests. This position is all about keeping public areas sparkling, assisting guests with friendly and helpful service, and supporting the setup of events that add excitement to their stay. In addition to being a behind-the-scenes hero for the housekeeping team, the role requires individuals who are detail-oriented, physically capable, and committed to delivering exceptional service with a positive attitude.

KEY SKILLS/RESPONSIBILITIES

• Master of the Mess-Free Zone: Keep every nook and cranny spotlessfrom equipment to facilitiesbecause sparkling clean is the only way we roll.
• Shine Patrol: Tidy up lobbies, hallways, and restrooms so theyre not just cleantheyre impressively polished. Carpets, furniture, and fixtures should all be guest-ready and gleaming.
• Guest Whisperer: Be quick on your feet when guests need something. Deliver with a smile and make every interaction feel like five-star service.
• Event Sidekick: Help set the stage for meetings and events. Whether its chairs, tables, or tech, youre part of the behind-the-scenes magic.
• Safety First, Always: Keep sensitive areas secure, handle lost-and-found items like a pro, and follow safe work habits to stay injury-free and ready for action.

EDUCATION & EXPERIENCE

• High school diploma or equivalent preferred; experience in a hotel or related field is a plus.
• Valid drivers license for the applicable state required, along with an acceptable Motor Vehicle Driving Record (MVR) if driving is property specific.
• Ability to perform well in stressful or high-pressure situations.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Located in the center of downtown Cleveland, this hotel is only a 5-minute walk to Rocket Mortgage Arena. The hotel features a gym, business center and suites with full kitchens. Every suite at the Residence Inn Cleveland is furnished with a work desk and seating area. Each kitchen includes a refrigerator, stove and dishwasher. Cable TV and in-room movies are also featured. The Downtown Cleveland Residence Inn provides guests with a buffet breakfast in the morning. Concierge services and free Wi-Fi are also offered. Cleveland State University and the Cleveland Convention Center are a 10-minute walk from the Residence Inn Cleveland Hotel. The Rock and Roll Hall of Fame and Museum is only a 5-minute drive from the hotel.

Application deadline for Colorado positions: Position requires open availability 7AM-3:30PM, including weekends.