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What is the role of a Client Partner, Insurance Solutions at Jobgether?

The Client Partner, Insurance Solutions position at Jobgether is a Full-time or part-time position opportunity in the Customer Service field.

Where is this Client Partner, Insurance Solutions job located?

United States, Other / Non-US, United States

What type of employment is offered for this Client Partner, Insurance Solutions role?

Full-time or part-time position

What is the expected salary for this Client Partner, Insurance Solutions job?

Compensation will be discussed during the hiring process.

Client Partner, Insurance Solutions job near me in United States, Other / Non-US at Jobgether

Client Partner, Insurance Solutions

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Client Partner, Insurance Solutions based in the United States.

This is a senior, client-facing leadership role responsible for owning and evolving strategic relationships across major insurance accounts. You will act as the primary connector between commercial commitments and operational execution, ensuring that solutions delivered across service, technology, and transformation teams translate into measurable client outcomes. The role operates at the intersection of insurance operations, consulting, and technology-enabled services, supporting large-scale transformation programs across carriers, brokers, and MGAs. You will lead cross-functional delivery “pods,” align stakeholders at VP and C-level, and drive both account growth and operational excellence. Success in this role requires a strong mix of relationship leadership, insurance domain knowledge, and program execution capability in complex, multi-stakeholder environments. You will also play a key role in identifying expansion opportunities and shaping long-term strategic partnerships.

Accountabilities:

Responsible for owning and growing strategic client relationships while ensuring successful delivery of contracted services and transformation initiatives across insurance accounts. Acts as the senior point of contact for executive stakeholders and leads cross-functional teams to ensure alignment, performance, and value realization.

Serve as the senior relationship owner across assigned strategic accounts, managing VP- and C-level client engagement
Translate commercial agreements into operational execution across delivery, technology, and transformation teams
Lead cross-functional “pod” teams of 10–30 professionals across service delivery, operations, and tech enablement functions
Oversee onboarding, conversion, and transformation programs ensuring timely and successful execution
Run executive business reviews, performance reporting, and ongoing account health management
Ensure adherence to SLAs, KPIs, and contractual obligations while driving continuous service improvement
Identify expansion opportunities and partner with internal teams to support upsell and cross-sell initiatives
Maintain accurate account documentation and reporting within CRM systems

Requirements:

10+ years of experience in client success, account management, consulting, or professional services within insurance, BPO, or related industries, with a strong track record of managing complex, multi-stakeholder engagements. Deep understanding of insurance operations and the ability to navigate carrier, broker, and MGA environments is essential.

10+ years of experience in client-facing leadership roles within P&C insurance, BPO, or professional services
Proven ability to manage and influence senior stakeholders at Director, VP, and executive levels
Strong understanding of insurance operations, workflows, and industry structures
Experience leading large, cross-functional teams without direct authority
Demonstrated success in managing transformation programs or operational change initiatives
Strong program management, communication, and relationship-building skills
Ability to identify growth opportunities and contribute to commercial expansion strategies
Bachelor’s degree required; insurance designations are a plus
Willingness and ability to travel 30–50% domestically and internationally

Benefits:

Competitive base salary with performance-based bonus eligibility
Comprehensive medical, dental, and vision insurance coverage
401(k) retirement plan with employer match
Paid time off, holidays, and floating holidays
Remote-first flexibility with home office support or internet stipend
Short-term and long-term disability coverage
Health savings account (HSA) and flexible spending account (FSA) options
Career development, training, and internal mobility opportunities
Wellness programs supporting physical and mental health

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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Client Partner, Insurance Solutions in United States at Jobgether

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