Card and Games Director in Key Largo, Florida at Ocean Reef Club

SUMMARY

The Card and Game Director is responsible for overseeing the daily operations of the Card and Game Room to ensure a welcoming, safe, and engaging environment for members and guests.

This role includes providing progressive instruction in a variety of card games, scheduling and promotion of events and tournaments, maintaining supplies and equipment, enforcing rules and policies, and fostering a vibrant social atmosphere.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Supervise daily operations of the Club's Card and Game Room.

Create a welcoming and engaging environment for both beginners and advanced players alike.

A strong knowledge of card games to include, but not limited to; Bridge, Mahjong, Canasta, Poker, and other popular group games.

Ability to provide instruction in both group and individual settings, for card games like Bridge, Canasta Mahjongg, as well as a variety of other card games.

Solicit feedback from players with the intent to improve games, drive participation, and create a dynamic card and game program.

Responsible for the advanced scheduling of events, creating a robust and dynamic calendar for each season. Included but not limited to; Club Championships, Poker Nights, Bridge Nights, Canasta Nights, Visiting Presenters, and more.

Organize and manage regular game nights, tournaments, and special events (e.g., bridge, poker, mahjong, board games).

Stay current with latest developments in the industry – ensuring rules compliance with affiliate organizations (e.g. ACBL).

Ensure the cleanliness, safety, and proper arrangement of the facility.

Maintain and order supplies such as playing cards, game pieces, score sheets, and refreshments.

Provide excellent customer service and resolve conflicts or disputes among players when necessary.

Develop relationships with Club Members to learn likes, dislikes, and preferences.

Serve on the Card & Game Committee, helping lead meetings, and providing input, listening to feedback, and help guide departmental decision making.

Promote participation in events through OR Press articles, email communication, posters, newsletters, all in close coordination with our Communications Department.

Maintain accurate records of attendance, events, and inventory.

Enforce facility rules, game regulations, and code of conduct. Reporting infractions where necessary.

Coordinate with other departments as needed for event planning, BEO creation, departmental billing, facility maintenance, housekeeping.

Works closely with the Tennis & Games Center Team, to ensure strong communication and updates are provide, to create a seamless Member experience.

Possess a proficiency with computer software (e.g. Microsoft Office, ACBL platforms, Bridgemates, and the like).

QUALIFICATIONS

ACBL Director certification

Five years of successful Bridge Club Direction

Proficiency in a variety of card games.

Five years of Private Club or Hospitality facility experience preferred.

Ability to work occasional evenings, weekends, holidays when required.

LANGUAGE

Must comprehend English to communicate with co-workers and fully understand job assignments.

CERTIFICATES, LICENSES, REGISTRATIONS

ACBL Certification

CPR/First Aid (certified or willing to become certified)

PHYSICAL DEMANDS

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Sample physical requirements might include:

Primarily and indoor environment

May require standing for extended periods of time

Occasional lifting of supplies (up to 25 lbs.)

WORK ENVIRONMENT

The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform basic functions.