Host/Hostess in Duluth, Minnesota at SPIRIT MOUNTAIN
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Job Description
IMPORTANT: We are now accepting applications; however, you will not hear back until hiring starts:
Accepting Applications: Now
Begin Hiring: October-December
Winter Season: December-April
Spirit Mountain is hiring for the winter ski season and is looking for a vibrant and energetic individual to join our team as a Host/Hostess. This is a fun and dynamic role in a lively setting, where you’ll be the first point of contact for guests at our bars and restaurants. As a Host/Hostess, you’ll play a crucial role in creating a welcoming atmosphere and ensuring smooth seating and service operations. If you enjoy working with people and thrive in a team-oriented environment, this is the perfect opportunity for you!
Essential Duties and Responsibilities:
- Create a positive guest experience by warmly greeting guests upon arrival and ensuring they are promptly seated.
- Manage reservations and guide guests to their tables efficiently.
- Provide accurate wait time estimates and manage the flow of the waiting area.
- Distribute menus and address initial guest inquiries with professionalism and a friendly demeanor.
- Optimize seating to ensure an even workload for servers, contributing to smooth service.
- Handle phone calls for reservations, inquiries, and takeout orders as needed.
- Assist servers when necessary to ensure seamless service, such as refilling drinks or clearing tables.
Minimum Qualifications:
- Must be at least 16 years old.
- Flexible schedule, including availability for weekends, evenings, and holidays.
- Strong communication skills and a positive, welcoming attitude.
- Proficiency with computers and phones for managing reservations and inquiries.
- Ability to multitask and remain organized in a fast-paced environment.
Physical Requirements:
- Must be able to stand and walk for extended periods of time.
- Ability to lift up to 30 pounds when assisting with clearing tables or setting up seating areas.