Head of Engineering - Technical Lead in Irving, Texas at Call On Doc

We are seeking a highly technical, hands-on engineering leader to establish internal ownership of our systems, improve execution velocity, and reduce dependency on outsourced development resources.

This is a critical leadership hire for our healthcare technology platforms, CallonDoc and DoctusMind.

This is not a traditional CTO, architect, or people-management role.

We are looking for a builder, operator, and execution-focused technical leader who can deeply understand our systems, drive engineering accountability, and directly contribute to high-impact technical work.

You will serve as the day-to-day engineering authority across product execution, technical operations, outsourced engineering management, and platform scalability.

CallonDoc and DoctusMind operate at the intersection of healthcare technology, AI, and patient experience.

Our platforms currently leverage a combination of outsourced engineering resources and fractional technical leadership. As the business continues to scale, we are looking to bring strong internal technical ownership in-house to support product growth, operational efficiency, security, and execution speed.

• Develop deep understanding of the existing architecture, services, and infrastructure
• Establish internal ownership of core systems and engineering decisions
• Improve code quality, maintainability, and overall system reliability
• Identify technical debt and prioritize practical improvements

• Translate business and product requirements into clear technical execution
• Manage outsourced and offshore engineering resources
• Challenge timelines, estimates, and architectural decisions when necessary
• Enforce engineering standards, QA processes, and delivery accountability
• Improve communication, execution speed, and delivery predictability

• Contribute directly to the codebase when needed
• Solve bottlenecks and unblock critical initiatives
• Build, improve, or refactor APIs, workflows, integrations, and internal systems
• Support scalable architecture decisions while maintaining execution velocity

• Collaborate closely with Product, Growth, and Operations teams
• Support rapid experimentation, feature iteration, and funnel optimization
• Help improve workflows, automation, and operational efficiency
• Understand how engineering decisions impact customer experience, conversion, and retention

• Enforce best practices around:
  • HIPAA compliance
  • PHI handling
  • API-first architecture
  • Access controls
  • Audit logging
  • Security risk mitigation
• Identify and address architectural and operational risks proactively

• Reduce long-term reliance on external vendors
• Improve development workflows, tooling, and release processes
• Introduce better engineering operational discipline
• Help establish a scalable internal engineering foundation

• 7–12+ years of software engineering experience
• Comfortable writing, reviewing, and debugging production-level code
• Strong backend systems and API experience preferred
• Ability to operate independently in complex systems

• Experience working in fast-moving, ambiguous environments
• Comfortable operating with limited structure and evolving priorities
• Ability to make decisions quickly and pragmatically

• Experience managing outsourced or offshore engineering teams
• Ability to enforce accountability, quality standards, and delivery expectations
• Comfortable owning execution across distributed teams

• Understands how technical decisions affect:
  • User experience
  • Conversion
  • Retention
  • Operational efficiency
• Balances technical quality with business priorities

• Focuses on outcomes and business impact
• Comfortable making decisions with incomplete information
• Understands when speed matters more than perfection

The following are strong advantages but not required:

• Healthcare technology experience
• HIPAA-compliant systems
• Regulated or high-trust environments (healthcare, fintech, etc.)
• AI/ML systems, LLM products, or AI-powered workflows
• Security-focused engineering and compliance practices

Candidates should demonstrate strong security awareness and sound engineering judgment, even if they have not worked directly in healthcare.

• Pure architects without hands-on execution experience
• Engineering managers who no longer code
• Candidates heavily dependent on highly structured environments
• Individuals uncomfortable with ambiguity, ownership, or rapid iteration

Success in this role will include:

• Reduced dependency on fractional technical leadership for day-to-day decisions
• Improved delivery speed and execution predictability
• Clear ownership of systems and codebase internally
• Improved accountability and performance from outsourced engineering resources
• Identification and remediation of key technical and security risks

This role will play a foundational part in shaping the future of our engineering organization, product velocity, and technical infrastructure.

You will have significant ownership, direct influence on company execution, and the opportunity to help build scalable healthcare and AI platforms from the inside.