Restaurant General Manager - Popeyes Davis Express in Prince George, Virginia at PMG Travel Plaza dba Davis Travel Plaza
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Job Description
Location: Popeyes, Prince George, VA
A Restaurant General Manager (RGM) is an experienced restaurant leader who is dedicated to driving operational excellence through a memorable Guest experience. RGMs lead by example and provide guidance in their restaurant to all Team Members, Shift Managers, and Assistant Managers. RGMs are people-people who are passionate about helping their teams learn and grow every day. RGMs are responsible for onboarding new members of the team and maintaining a positive work environment by cultivating a positive restaurant culture. RGMs are their restaurant’s Popeyes® brand champion and inspire their teams to deliver food to guests that is cooked to perfection, made with love, and served up with Popeyes® famous Cajun Hospitality.
The ideal candidate will align with our mission and prioritize delivering an exceptional guest experience. They should have experience in managing high-volume restaurants, preferably in a fast-casual environment (though not required), and possess a strong working knowledge of P&L management and achieving budget goals.
Key Responsibilities:
- Lead and motivate teams by hiring, training, and fostering employee growth.
- Demonstrate strong leadership, communication, and interpersonal skills.
- Focus on motivating people, as leadership and people skills are crucial for success in this role.
- Maintain high energy levels and stamina, essential for a dynamic, team-oriented work environment.
- Work efficiently in a fast-paced setting with constant communication and job rotation.
- Exhibit excellent communication and organizational skills.
- Demonstrate a passion for great service and product, with a focus on team success.
- Maintain a professional appearance and a calm, fair demeanor, especially under pressure.
- Adapt to the fast-paced nature of the restaurant and remain flexible as needs arise.
- Regularly stand, sit, and communicate in a loud environment while ensuring smooth operations.
- Competitive salary for experienced managers (DOE)
- Bonus potential
- 401(k) match of 100% up to 4% of salary
- Benefit package to include medical, dental, vision, disability, life, and ancillary coverage
- Paid Time Off – Vacation and Sick leave
- Excellent support network and promotion from within
- Minimum of 2 years as a Manager in a fast-paced restaurant environment.
- Strong leadership and management skills with a proven ability to motivate and inspire a team.
- Strong skills in customer satisfaction, performance management, financial analysis, and clear communication.
- Passionate about delivering high-quality products in a clean, safe, and professional environment.
- Excellent verbal and written communication skills.
- Flexible and open schedule, including availability for holidays and weekends.
- Basic food safety knowledge and practice; ServSafe certification is a plus.
- Proven ability to run efficient shifts and coach 10+ team members.
- Proven ability to direct, motivate, and develop others in a fast-paced, friendly environment.
- Ability and willingness to bend, twist, and stand to perform regular job functions.
- Ability and willingness to lift/push objects weighing over 40 lbs.