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Followup 3 (Patient Account Coordinator 1) in Hybrid at Hybrid

Job Function: General BusinessEmployment Type: Full-Time
Hybrid
Hybrid, United States
Posted on

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Job Description

Overview

  • Training and monitoring of new and existing department staff on systems and with policies and procedures, including establishment of workload assignments.
  • Authorizing and processing account adjustments, processing urgent requests, following established guidelines.
  • Auditing of systems and staff activities to ensure accuracy of account transactions and efficiency of staff performance.
  • Maintaining performance tracking and department audit reports.
  • Perform departmental functions including reporting, processing transactions and meeting department standards.
  • Provide individualized service to OHSU departments, insurance companies and patients as needed to initiate, maintain active billing status and resolve account issues.
  • Assist Management to ensure departmental issues and holds are resolved in a timely manner.
  • Researching and forwarding documentation for Revenue Cycle Business Analyst to present to department, including updating files with current regulations, policies, and procedures.
  • Promote and implement LEAN processes.
  • Other duties as assigned.


Responsibilities

  • Three years of recent (within the last 5 years) experience with billing and collections in a health care environment, including knowledge of HIPAA regulations, procedural and diagnosis codes; OR
  • Equivalent combination of education and experience.
  • Must be able to demonstrate progressive responsibility and development of leadership skills.
  • Exhibit strong analytical skills and the ability to clearly communicate decisions, procedures and processes to a diverse group of people.
  • Accurate data entry skills, ability to work with deadlines while remaining calm, flexible, and organized.
  • Excellent communication, both written and verbal and listening skills.
  • Able to use reason and logic to independently solve problems and to multi-task as needed.
  • Proficiency with standard office equipment and software such as such as Microsoft Office, knowledge of Healthcare Information Systems.

    • Certifications

    • Certified Revenue Cycle Specialist (CRCS) is required within 18 months of
      Hire.
    Qualifications

    • High school diploma or equivalent OR Related experience as defined above.

    Job Location

    Hybrid, United States

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