Inside Sales Representative at Mold Pros - Of South FL – Fort Myers, Florida

About The Mold Pros.

The Mold Pros Inc. is a nationwide leader in mold remediation and indoor environmental solutions, with locations strategically positioned across the United States to serve residential, commercial, and industrial clients. Known for its innovative and comprehensive approach, the company helps create healthier living and working environments through effective mold removal and prevention strategies.

A standout feature of The Mold Pros Inc. is its patented process for addressing mycotoxin issues in homes and businesses. This proprietary method sets the company apart by providing advanced and effective solutions to one of the most complex challenges of mold contamination. Leveraging cutting-edge technology and environmentally friendly practices, The Mold Pros consistently delivers results that exceed industry standards.

The company offers a wide range of services, including inspection, testing, remediation, water mitigation, and sanitization. Backed by a team of highly trained professionals, The Mold Pros is dedicated to customer satisfaction through transparent assessments, customized solutions, and timely project execution.

With a strong presence throughout the United States, The Mold Pros Inc. is a trusted partner for property owners and businesses seeking reliable, efficient, and expert solutions for mold remediation, water damage restoration, and indoor air quality improvement.

About the role

• The Inside Sales Representative performs a variety of sales, customer service, project and office management for assigned locations. The Inside Sales Representative reports directly to the Director of Operations and Executive Assistant.

What you'll do

• Obtain monthly revenue targets for assigned locations.
• Business Development - Maintains existing relationships and develops new business relationships with local healthcare providers, tradesmen, realtors, property managers, etc. via outbound calls. Expect 6+ hours on the phone each day.
• Answer phones, answer customer questions, direct calls to appropriate individuals, and prepare messages.
• Create and update records within company systems (i.e. NetSuite, Encircle, Dropbox, etc.) ensuring accuracy and validity of information.
• Schedule and plan client appointments.
• Prepares contracts, forms, and reports according to written or verbal instructions.
• Manage calendars and schedule appointments.
• Monitor level of supplies and order supplies as needed.
• Organize travel by booking accommodation and reservation needs as required.
• Perform other related duties as assigned.

Qualifications

• Prior Sales experience required.
• Knowledge of “back-office” computer systems (ERP software).
• Working knowledge of office equipment.
• Thorough understanding of office management procedures.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Analytical abilities and aptitude in problem-solving.
• Warm personality with excellent written and verbal communication skills.
• Valid driver's license