HAULING DISPATCH & OPERATIONS MANAGER at Wayne Brothers Companies – Walterboro, South Carolina

POSITION SUMMARY

The Hauling Dispatch & Operations Manager will oversee all aspects of dispatching and day-to-day operational functions for Preferred Supply in the Low Country. This position is responsible for managing customer relationships, coordinating with suppliers, managing dispatch, and ensuring the efficient and cost-effective movement of materials and equipment. The role requires a results-oriented professional with strong leadership, communication, and organizational skills to drive operational excellence.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• • Work in a safe manner and comply with Preferred, client, OSHA, and DOT safety requirements.
  • Serve as a safe and productive member of the Asset Group.
  • Interact with internal and external customers professionally.
  • Maintain positive relations and increase business with current customers
  • Receive trucking requests from customers and make appropriate computer entries.
  • Schedule and dispatch truck drivers and equipment/materials to appropriate locations according to customer requests.
  • Move owned equipment between jobs to improve utilization.
  • Communicate and collaborate with Service Center Supervisor regarding repair priorities, to minimize down time and rentals.
  • Manage and obtain Federal inspections and oversize load permits.
  • Maintain monthly mileage data for large trucks.
  • Ensure Equipment presentation to customers
  • Be familiar with the Equipment Management components of the company information system including equipment usage, location, maintenance, etc.
  • Inventory Low Country Operational Center periodically to confirm equipment is accounted for properly.
  • Handle the ordering and issuance of State blanket permits, IFTA decals, and insurance cards for the fleet as well as maintaining permit books for each truck.
  • Input of information into appropriate systems for drivers to obtain TWIC, port ids, and access into the ports.
  • Identify opportunities to build and sell Hauling Services.
  • Negotiate pricing levels with customers in a way that will encourage business and maintain profitability.
  • Handle submitting logs to auditing vendor ensuring all e-logs are transmitted.
  • Assist with DOT compliance for the company.
  • Performs all assigned tasks, responsibilities, and related work processes in the safest possible manner, always ensuring that a safe, accident/incident-free work environment is maintained for all coworkers, clients, suppliers, etc. at all times.

EDUCATION AND/OR EXPERIENCE:

• • Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field strongly preferred.
  • A minimum of 3–5 years of progressive experience in transportation, logistics, or hauling operations required.
  • Thorough understanding of DOT regulations and transportation compliance requirements.

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KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Demonstrated leadership experience in logistics, dispatching, or operations management, preferably within the hauling or transportation industry.
• Excellent interpersonal, negotiation, and problem-solving skills, with the ability to manage both external relationships and internal teams effectively.
• Strong analytical and organizational skills to oversee multiple priorities in a fast-paced environment.
• Advanced proficiency in dispatch systems, route optimization tools, GPS tracking, and Microsoft Office Suite.
• Proven ability to achieve operational efficiency targets while delivering superior service outcomes.

WORKING CONDITIONS:

• Outdoors and indoor shop environment with adequate ventilation.
• Loud (examples: metal can manufacturing department, large earth-moving equipment)
• Air contamination (i.e., dust, fume, smoke, toxic conditions, disagreeable odors) 1% of day
• An improperly illuminated or awkward and confining workspace 1% of day
• Working above ground level where the possibility of falling exists (i.e. on ladders, rooftops, bucket trucks, scaffolding) 1% of day
• Lifting or carrying items 5% of day
• Work near moving mechanical parts 5% of day
• Outdoor weather conditions under 5% of day

PREFERRERD CERTIFICATIONS, LICENSES, REGISTRATIONS (not required)

• Class A Truck and Trailer Commercial Driver’s License (CDL)
• Flag car certification
• OSHA 10-hour certification
• Material handler certification

PHYSICAL DEMANDS:

• Standing 1/3 to 2/3 of time
• Walking under 1/3 of time
• Sitting under 1/3 of time
• Uses hands to handle, feel, or touch under 1/3 of time
• Reaches with hands and arms under 1/3 of time
• Climbing or balancing under 1/3 of time
• Kneeling, bending, or crawling under 1/3 of time
• Talking or hearing over 2/3 of time
• Up to 50 pounds lifted or force exerted under 1/3 of time
• Light physical activity performing non-strenuous daily activities of a productive/technical nature.
• Manual dexterity sufficient to reach/handle items and work with the fingers.
• Distance vision (clear vision at 20 feet or more)
• Color vision (ability to identify and distinguish colors)
• Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
• Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)
• Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
• Typical day is 9 hours a day, Monday thru Friday
• Nights and weekend calls are possible.