B2C Sales Team Lead in New York at Audicus
Employment Type: Full-Time
Audicus
New York, United States
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Job Description
THE ROLE
As a B2C Sales Team Lead, you’ll continue to own your individual quota while managing a team of 2-4 Account Executives in hitting their goals, partnering closely with the rest of Sales Leadership to coach AEs, support performance improvement, and drive team-wide success. This role is ideal for a highly motivated, collaborative sales professional with strong coaching instincts and a passion for developing others while leading by example.
RESPONSIBILITIES
Sales Rep Responsibilities:
- Achieve individual sales and performance goals (reduced quota v ramped AE) while managing and meeting other assigned responsibilities
Team Lead Responsibilities:
Team Development & Performance Management
- Provide coaching and development to Account Executives through call coaching, weekly one-on-one sessions, real-time coaching, call reviews, and documented feedback
- Support Account Executives in achieving monthly sales objectives through KPI management, including talk time, outbound conversations, opportunity creation/conversion, call reviews, sales process adherence, and overall activity performance
- Identify areas for improvement, suggest coaching interventions, and guide agents through Performance Improvement Plans as necessary
- Collaborate with senior management to enhance the hiring, training, and motivation processes for Account Executives
Training & Onboarding
- Train new sales staff and monitor their sales performance post-onboarding and training
Sales Support & Motivation
- Assist in the sale of products and services to maximize sales results
- Furnish sales staff with constructive feedback and aid in resolving customer issues
- Motivate the sales staff and foster an environment of healthy competition
WHAT WE ARE LOOKING FOR
- Proven ability to consistently meet or exceed individual sales targets
- Strong coaching instincts and interest in developing peers
- Effective communicator, comfortable giving feedback and supporting AE performance
- Organized and detail-oriented, especially with forecasting and sales admin tasks
- Collaborative team player who can partner with Sales Managers and cross-functional teams
- Comfortable leading by example and driving accountability across the team
- Willingness to participate in manager meetings and contribute to team strategy
COMPENSATION
$75K / year + bonus
BENEFITS
Medical, Dental, Vision Insurance, Paid Family Leave, Flexible PTO, Continuing Education Stipend, Commuter Benefits,
FLSA Status: Exempt – This position is not eligible for overtime pay and is expected to fulfill the responsibilities of the role regardless of hours worked.
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Job Location
New York, United States
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