Transit Security Guard at Precision Security Team LLC – Fort Collins, Colorado

Precision Security Team is a veteran-owned and operated company proudly serving northern Colorado and surrounding areas. Since our establishment in 2018, we have experienced remarkable growth, earning the trust of local government agencies, schools, critical infrastructure sites, event organizers, and more. Based in the region stretching from Denver, CO, to Cheyenne, WY, we are committed to excellence in security services.

We take pride in hiring veterans, former law enforcement personnel, and first responders and strongly encourage individuals with such backgrounds to apply. However, we are equally committed to fostering an inclusive and diverse workplace. Precision Security Team is an equal-opportunity employer, and all candidates are evaluated based on their qualifications, without discrimination or bias.

As an Unarmed Security Officer at Precision Security Team, you will play a key role in maintaining a safe and secure environment for the public at your assigned location. Your responsibilities will include addressing security concerns and handling requests as needed to ensure the safety and satisfaction of clients and the community.

Every Security Officer at Precision Security Team is entrusted with delivering an exceptional experience for our clients while safeguarding their interests. It is essential to uphold the company's professional image at all times—whether interacting with clients, the public, or law enforcement.

As a member of our team, you are expected to embody and demonstrate Precision Security Team's core values and code of conduct in all aspects of your work.

Your schedule would be 11:00 am-7:00 pm Tuesday though Saturday for a total of 40 hours per week. Please do not apply if this does not work with your availability. This schedule may change to 2:00pm-10:00 pm , same days, in the near future. The ideal candidate would have the availability to be able to work either shift.

Upon hire, candidates would be expected to maintain a well-groomed and professional appearance at all times, adhering to company dress code policies, ensuring a neat and tidy look. This includes wearing clean, pressed uniforms appropriate for public transit environments.

Critical Roles of the Position:

Extended Bus Riding Capability:

• Must be comfortable and able to ride on public transit buses for up to 8 hours per day, maintaining vigilance and focus throughout the duration.
• Ability to adapt to the motion of the vehicle without experiencing motion sickness, ensuring consistent situational awareness and readiness to respond to incidents.

Public Interaction

• Interact positively with passengers, drivers, and the general public, fostering a secure and welcoming environment.
• Provide assistance or information to passengers with courtesy and professionalism.
• Maintain composure and professionalism in all interactions, including challenging situations.

Communication Skills

• Exhibit excellent verbal communication skills to engage effectively with passengers and drivers.
• Use active listening to address concerns and diffuse tense situations.
• Clearly and confidently relay information to colleagues, dispatch, or law enforcement when needed.

Radio Communication Experience

• Operate two-way radios effectively to provide and receive updates.
• Report incidents, request assistance, and follow radio communication protocols.
• Maintain clear and concise communication over radio channels.

Exemplify Patience and a Calm Demeanor

• Demonstrates a composed and professional attitude in all interactions, including high-pressure or confrontational situations.
• Effectively de-escalates conflicts and handles challenging individuals with empathy and respect, ensuring the safety and comfort of passengers and transit staff.

Decision Making and Independence

• Demonstrate good judgment in assessing situations and determining appropriate actions.
• Work independently with minimal supervision while maintaining accountability.
• Think quickly and make sound decisions, even under high-pressure circumstances.

Keen Attention to Detail

• Maintains sharp observational skills to identify suspicious behavior, potential threats, or safety hazards.
• Thoroughly monitors and reports on-site conditions, accurately documenting incidents or irregularities in compliance with company and client protocols.

Physical Endurance and Mobility

• Ability to walk, stand, and move throughout transit facilities or vehicles for extended periods (up to 8 hours daily).
• Ensures consistent visibility and availability, patrolling areas as required to deter and address safety concerns.
• By maintaining these critical skills and attributes, a Transit Security Guard ensures the security and well-being of passengers, staff, and the transit environment.

Precision Security Team or the client can assign other duties to you as necessary at any time.

Company Core Values:

• Integrity: In all we do, at every level.
• Commitment: To our team, our clients, our community.
• Development: Professionally, personally, collectively; always improving.

Key Competencies:

• positive attitude
• time management
• situational awareness
• professional demeanor
• de-escalation and conflict management skills
• excellent communication skills
• confidence working solitary and with a team
• proficiency with smart phones and online scheduling software
• physical ability to perform work related tasks
• ability to use proper English and grammar when filling out reports and other required paperwork

Pay: This W2 position pays $20.25/hour. Employees who work 30 or more hours a week are eligible for health benefits such as medical, dental, vision, life, accident, and hospital indemnity insurance. Colorado offers additional benefits to all employees, including paid sick leave, Family and Medical Leave Insurance (FAMLI) program, which provides paid leave, and a secure savings option through a Roth IRA program.

Hiring Process: Assessments will be scored based on answering the question, and proper use of grammar and written communication. Please do not write "see resume" or "can be discussed during the interview" as your answer. We are looking for answers with specific examples and/or thorough, multiple sentence answers to the questions.

Our hiring process begins with a thorough review of resumes to identify candidates who align well with our company's needs. If your resume stands out, you will receive a call for an initial phone screen. Following a successful phone screen, we will invite you to an in-person interview with the hiring manager and other relevant management team members.

During the interview, we ask that you use the S.T.A.R. technique. The STAR technique is a structured method used to answer behavioral interview questions by clearly outlining a Situation, Task, Action, and Result. This approach helps candidates provide comprehensive and well-organized responses that showcase their skills and experiences effectively, and helps candidates provide answers that are coherent, concise, and impactful, making it easier for interviewers to assess their competencies and fit for the role. Should you advance past this stage, a job offer will be extended to you. After the offer is accepted, we conduct a background check and proceed with online onboarding.

We will review your application and reach out if we think you're a good match. Due to a high volume of applications, please refrain from calling to inquire about the status of your application; failure to follow this direction will reject your application, as it shows that you may not follow directions and/or read things all the way through.

To ensure full consideration, applications must be submitted by May 20, 2025

PST adheres to a hands-off approach whenever possible, prioritizing verbal de-escalation and conflict resolution techniques. The only instance where physical intervention is appropriate is if an individual poses an immediate physical threat to themselves, others, or you. Acceptable physical intervention techniques will be taught during our mandatory Phase I training.

Employment with Precision Security Team is "at-will," meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, as permitted by Colorado law. This at-will employment relationship cannot be altered or modified except by a written agreement signed by both the employee and an authorized representative of the company.

All knowledge about a site's staff, customers, products, events, procedures, facilities, etc. must remain confidential. Any improper public or personal disclosure will result in discipline up to and including termination.

Precision Security Team is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind as outlined by federal, state, or local laws.

If you require accommodations to participate in the application or interview process, please contact Human Resources.

Requirements:

• 21 years of age or older
• high school diploma or GED
• pass required background check
• able to work the posted hours without modification
• wear required uniform throughout the entire duration of your assigned shift

Physical Requirements:

• able to stand for up to eight hours at a time
• able to sit frequently throughout your shift
• able to pass company basic hand-to-hand course
• able to ride a bus all day without getting motion sickness
• able to walkaround and up and down stairs frequently throughout your shift
• able to lift at least 50 pounds unassisted