Alarm Service Technician FAL at Allied Fire Protection – Austin, Texas
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About This Position
Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities
Maintain Quality Control i.e. reduce the need for return trips and warranty work
Maintain a Professional appearance
Communicate effectively and professionally within the department and with internal and external customers
Teamwork – maintain positive interactions within your team, local office, etc.
Actively Participate in required team meetings
Ability to work overtime, out of town or on-call as needed
Knowledge:
Must have knowledge of fire alarm systems
Understand fire alarm installation requirements
Ability to properly read fire alarm blueprints, submittals and operation/product manuals.
Minimum education of High School Diploma or Equivalent
Forklift and scissor lift certification, preferred
FAL required, FEL- B, K, A preferred
Understanding of NFPA codes and standards
Work Experience:
Minimum of 3-5 years of experience
Skills and Competencies
Ability to take direction from upper management
Accurately complete and maintain all paperwork
Maintain vehicle and tools as per company policy
Must have valid state driver's license and good driving record
Self-motivated, Ambitious, Interactive, Communicative, Detail-oriented and Organized
Knowledgeable with NFPA 72 rules and all necessary codes
Ability to interact and communicate in a professional and positive manner with other trades, customers, project managers, county officials, general contractors, etc.
Demonstrate positive team work and ability to be a team leader and mentor
Maintain a clean and safe work environment
Comply with all company safety practices and the safety handbook
Complete projects in a timely manner while providing the highest standard of quality work and customer satisfaction