Front of House Staff (20-30 Hours) at ART Hospitality Group – Worcester, England

Burger Shop & Maneki Ramen are award-winning, high-volume restaurants known for our commitment to quality, exceptional service, and a welcoming atmosphere. We take pride in our craft, our team, and our guest experience.

This is an exciting opportunity for front of house of all skill levels to join our expanding team.

The FOH team is the face of our business, and needs to take pride in their role, ensuring that they go above and beyond in order to provide our customers with a lasting impression.

Weekday, weekend, and evening availability is essential.

WHAT DOES A WAITER/WAITRESS DO?

• Ensure every guest has a great customer experience by delivering consistently good service & delicious food & beverages.

• Be able to manage reservations – emails, phones etc

• Take accurate food and drinks orders & using our POS ordering software

• Present menus and provide detailed information when asked (portions, ingredients or potential food allergies etc.)

• Arrange table settings and maintain a tidy dining area

• Willing to learn different skills within the business such as using the coffee machine and basic bar tending - Full training provided.

ESSENTIAL SKILLS

• Work experience as a server or wait staff member

• Well presented

• Excellent communication skills

• Customer oriented

• Patient + friendly, a people person

• Flexibility to respond to a range of different work situations

PERKS OF THE JOB

• Competitive Pay + tips

• Family-oriented environment

• Opportunities for growth and development

• Employee discount across all ART Hospitality brands (Burger Shop, Maneki Ramen, Leaven Pizza, The Bookshop, Dr Foster)

Our mission is to train and inspire the next generation of restaurateurs. We’re looking to make a difference in the hospitality industry, and know that in order to accomplish this we need to build our business with like-minded people who share the same values and ethos as we do.