Human Resources Coordinator at New Braunfels Utilities – New Braunfels, Texas

Position Summary

The Human Resources Coordinator provides administrative support to both internal and external customers. This role involves assisting employees with overseeing employment processes from the initial stages of hiring through to the seamless separation of employment, ensuring accurate data entry to maintain HR records and documentation, and assisting with benefit administration. This position plays a pivotal role in maintaining efficient HR operations and providing essential support to our employees throughout their employment journey. Essential Duties & Responsibilities

Comprehensive Employment Processes:

• Administers applicant testing and pre-employment processing.

• Ensures effective onboarding of employees by scheduling interviews, facilitating onboarding for new hires, entering new hires in the HRIS system, completing all new hire paperwork, and executing seamless termination procedures when needed (i.e., retirements, resignations, and terminations).

• Accurately inputs relevant data for new hire into all HR systems and spreadsheets.

• Conducts exit interviews and ensures terminations are entered into all HR systems.

• Schedules all interviews for job candidates.

• Collaborates with the Talent Acquisition Partner on posting jobs on various workforce sites, attending job fairs, updating job descriptions, and assisting with the hiring process.

• Coordinates employee immunization programs, including scheduling, tracking completion, and maintaining confidential medical records in accordance with applicable privacy requirements.

• Administers the organization's random drug and alcohol testing program, including managing the random selection pool, coordinating quarterly draws, and notifying employees and supervisors in accordance with program timelines.

• Conducts annual MVR checks for all employees in safety-sensitive or driving-required positions, ensuring timely completion and appropriate review by HR.

Compliance and Documentation:

• Maintains HR records, managing document workflows, and ensuring the timely completion of essential HR paperwork.

• Uphold the highest standards of compliance and accuracy by maintaining HR documentation, records, and reports. Ensure that all processes and paperwork adhere to regulatory guidelines and internal policies.

• Maintains required federal and state workplace postings and ensures compliance with applicable notice obligations

Employee Relations and General HR Support:

• Readily available to address employee inquiries and concerns related to HR matters. Provide clear and helpful information to ensure employees feel supported and informed throughout their employment with the organization.

• Coordinate and execute employee recognition programs, including but not limited to annual awards, quarterly awards, service awards, and retirement parties/luncheons, to celebrate and honor employees' achievements and milestones.

Projects & Initiative:

• Collaborate with the HR team on various projects and initiatives aimed at enhancing the employee experience, streamlining HR practices, and contributing to the organization's overall success.

Benefit Support Duties:

• Provide supports to the Benefits & Leave Administrator by offering guidance on benefit enrollment, changes, and queries, ensuring our employees have access to valuable benefits information and resources.

• Assists the Benefits and Leave Administrator with planning and coordinating the annual employee health fair, including vendor coordination, scheduling, communications, and day-of logistics support

• Assists with processing monthly bills for various HR vendors.

General Responsibilities:

• Maintains regular attendance; leave schedule should be managed so as to not interfere with ability to accomplish tasks, including special projects and assignments with deadlines.

• Adheres to NBU safety guidelines and practices at all times and in all situations.

• Maintains a clean and safe work area, office, field site and vehicle as applicable.

• Develops & maintains effective customer service skills for communications with co-workers, customers and the public in general.

• Maintains strict confidentiality of business, employee and customer information in written and oral communications and safeguard sensitive documents.

• Adheres to NBU policies and procedures.

• Exemplifies NBU Core Values.

• Participates in and supports initiatives to reach annual NBU Performance Measures.

Formal Education and Work Experience Requirements

Degree/Diploma Obtained: Associates

Work Experience Time Frame: One Year or More

Field of Study: Human Resources

Certification and Licensures Requirements

Valid Class C Texas Driver’s License

Other Minimum Qualifications

• One plus year of experience in Human Resources setting is required in order to possess knowledge related to Human Resources

• Exceptional attention to detail and organizational skills.

• Excellent communication and interpersonal skills.

• Proficiency in an HRIS software (preferably ADP) and Microsoft Office Suite (Excel, Word, PowerPoint).

Other Software Knowledge

Phone, computer, copier, calculator, scanner.

HRIS software knowledge, such as ADP, is preferred