DIR OF HOTEL OPERATIONS at Magnolia Bluffs Casino – Natchez, Mississippi

Located on the Mississippi River, on the site of the former Learned’s Mill that operated from 1828 until 1962, Magnolia Bluffs Casino now calls this historic land home. The casino originally opened in 2012 and is currently owned and operated by Saratoga Casino Holdings, LLC. With numerous slot machines and ample table games such as poker, blackjack, roulette and craps as well as delicious dining options, we offer a guest experience unparalleled to others. In addition to our boasting casino, we operate a beautiful hotel with the areas only saltwater pool!

We are now looking to expand our team as we continue to provide the city of Natchez with the best customer service and gaming experience possible! Our current opening is for a Director of Hotel Operations. This position will report directly to the General Manager and will be responsible for:

JOB RESPONSIBILITIES:

• Demonstrates and communicates key drivers of guest satisfaction for the target customer.
• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
• Works with hotel management team to develop an operational strategy that is aligned with the business strategy and leads its execution.
• Monitors hotel operations sales performance against budget.
• Focuses on growing revenues and maximizes the financial performance of the department.
• Functions as the strategic business leader of the property’s hotel operations including but not limited to: front office, business center, recreation/health club, housekeeping, and engineering/maintenance.
• Works with management team to develop and implement departmental strategies and manage the implementation of the service strategy and initiatives.
• Creates an atmosphere in all room areas that meets or exceeds guest expectations.
• Coordinates and supervises all activities involving limousine operations.
• Performs all other duties as assigned.

EDUCATION: Bachelor degree in Business Administration, Hotel and Restaurant Management, or related major preferred; two (2) year degree from an accredited university in Business Administration, Hotel and Restaurant Management or related major

EXPERIENCE: Five (5) years of experience overseeing guest services, front desk, housekeeping, Sales and Marketing.

Other:

• Able to lift and carry 30 lbs. occasionally.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Magnolia Bluffs is not just a fun place to work. We ensure our employees are rewarded with optimal benefits to meet your daily needs.

As a full-time employee, you will receive:

Company Paid Medical Insurance with buy up options for dependents and coverage levels. Affordable Dental & Vision Insurance Company Paid Life InsuranceWide Variety of Voluntary Insurance Options Retirement Options

All of our dedicated team members will enjoy the following fringe benefits:

Employee Assistance Program Unlimited Access to National and Local DiscountsEmployee Dining DiscountRobust Employee Recognition ProgramHealth & Wellness Program Growth Opportunities PTO Schedules That Promote Work/Life Balance

Casino employees may be required to obtain a Mississippi Gaming License. Cost of license is covered by Saratoga Casino Holdings, LLC. Travel to Jackson, MS will be mandatory for this licensing process.

Saratoga Casino Holdings, LLC, and its subsidiaries are equal opportunity employers and are strongly committed to workforce diversity. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Magnolia Bluffs is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.