Team Lead - HVAC at Climate Systems, LLC – Charlotte, North Carolina

Climate Systems, LLC is seeking an experienced and driven HVAC Team Lead to lead field operations, manage a team of commercial HVAC technicians, and ensure consistent delivery of high-quality service and installations. The ideal candidate will possess deep technical knowledge of commercial HVAC systems, strong leadership capabilities, and a commitment to safety, quality, and customer satisfaction.

At Climate Systems, we Do What’s Right by upholding the highest ethics and keeping long-term success in mind, even when challenges arise. You will be expected to Protect the Herd by valuing the safety, respect, and well-being of both customers and teammates. We encourage you to Own It, treating every project, tool, and customer interaction as your own and following through on every commitment. Finally, we strive to Get Better Every Day by learning, growing, and continuously improving our processes and ourselves.

If you are driven to serve others, take pride in your work, and want to be part of a team that lives its values every day, we invite you to apply and help us make a positive impact together.

Key Responsibilities:

• Demonstrate a positive, customer-focused attitude to set a standard for the team to follow.
• Ensure the team maintains a professional appearance by wearing appropriate Climate Systems, LLC uniforms and hold team members accountable to do the same.
• Actively support upper management in setting clear goals and expectations for the team, ensuring alignment with company objectives.
• Exhibit support for companywide initiatives, regardless of personal opinion, to foster a cohesive and motivated team environment.
• Meet monthly with employees to coach, mentor and deliver feedback
• Perform weekly review for non-compliant KPIs
• Mentor team members on efficient service execution and accountability.
• Serve as a safety role model for the team. Ensure safe work practices are implemented and provide job site safety training in line with OSHA regulations and company policies.
• Ensure team members use proper PPE daily and understand proper usage.
• Work closely with Service Coordinators to meet customer needs and foster a strong, cohesive team dynamic.
• Oversee daily service calls and ensure timely completion of electronic paperwork for billing.
• Limit customer impacts and increase satisfaction working with coordination
• Assist in managing parts orders to ensure timely job completion.
• Support sales efforts by identifying opportunities and assisting with estimates and job site surveys.
• Review quotes from team before going to customer & ensure submission to customer in a timely manner
• Ensure team proficiency with OEM/vendor apps and HVAC software tools.
• Lead rollout and training of new tools, technology, and processes.
• Maintain excellent driver scores
• Participate in the on-call rotation to support urgent customer needs.
• Perform other duties as assigned.

Qualifications

Minimum 15 years of experience in commercial or industrial HVAC servicePrior experience supervising or mentoring technicians in a field-based roleEPA Universal Certification (required)Strong diagnostic and troubleshooting skills for complex HVAC systemsProficiency with OEM/vendor apps and HVAC-related software toolsWorking knowledge of OSHA regulations and commitment to jobsite safetyExcellent communication, leadership, and organizational skillsAbility to read and interpret technical drawings, schematics, and manualsValid driver’s license with a clean driving recordMust be able to pass a drug screen and background check

Benefits

Competitive salary and performance incentivesHealth, dental, and vision insuranceCompany-paid Life Insurance and Long-Term Disability401(k) with company match

Paid time off and holidays