OFF-HOURS DISPATCHER – NIGHT & WEEKEND SHIFT at Leonard's Express, Inc., – Farmington, New York

Farmington, NY • Full-Time • $21–$23/hr

Leonard’s Express is growing, and we’re looking for a sharp, calm-under-pressure Off-Hours Dispatcher to support our drivers overnight and on weekends. At Leonard’s, dispatchers are called Driver Advocates because you’re the first call when a driver needs help — and the person who keeps freight moving safely and on time.

If you like solving problems, making decisions, and being the steady voice people rely on, you’ll fit right in.

• Monitor and track loads to ensure on-time delivery
• Handle driver calls and resolve issues related to safety, routing, equipment, or customer needs
• Communicate updates to customers, planners, and internal teams
• Manage “hot” loads and time-sensitive freight
• Review incidents/accidents and coordinate next steps
• Keep TMW/ISAAC messages updated and accurate
• Support driver retention by providing professional, respectful service
• Set up after-hours carriers and issue EFS codes when needed

• $21–$23/hr based on experience
• 40 hours/week, 8–10 hour shifts
• Medical, dental, vision, EAP
• 401K with company match
• Company-paid life insurance
• Paid time off
• On-site gym + gym membership reimbursement

• At least 1 year of dispatch or transportation experience
• Superior computer skills and phone etiquette
• Strong communication and customer-service instincts
• Ability to prioritize fast-moving situations
• Comfortable working independently and making decisions
• Experience with TMW, TMT, or similar systems
• Proficient with Microsoft Office
• High school diploma or GED

This is a 2nd/3rd shift position. You must be available:

• Weekdays between 4 PM – 6 AM
• Weekends & holidays (all day)

We’re a family-owned, award-winning carrier where people matter. Our Driver Advocates are essential to keeping our drivers safe, supported, and successful — and we treat them like the professionals they are.

Location: 6070 Collett Road, Farmington, NY 14425

Leonard's Express, Inc. is an equal opportunity employer, and we do not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity, or any other characteristic protected by law.