Business Analyst in New York at Sohar Health

Business Analyst
Our Mission
At Sohar Health, we are a mission-driven team using data to make healthcare more accessible and equitable. Backed by investors such as Y Combinator, Kindred Capital, and Rebel Fund, we are building the infrastructure layer for frontend Revenue Cycle Management.
Our API-based platform helps healthcare providers and technology platforms improve patient access, increase conversion, and streamline insurance workflows through accurate, real-time eligibility and benefits data.
We have spent the last three years building a strong product and landing meaningful enterprise customers. We are now focused on improving the quality, reliability, and scalability of our core systems as we grow.
Role Summary
We are hiring a Business Analyst to work closely with the Product Manager responsible for our Verification product.
This role sits at the intersection of data, product, and engineering. You will be responsible for analysing payer responses, identifying issues in our system, and translating complex data into clear, actionable insights that drive product and engineering improvements.
You will work directly with raw payer data (e.g. 270/271 responses), remittance data (835), internal policy logic, and our data warehouse to understand how our system behaves in the real world.
This is a highly analytical, hands-on role. You will spend most of your time investigating issues, validating system behaviour, and helping the team improve the accuracy and reliability of our product.
Key Responsibilities

• Analyse discrepancies between eligibility responses and remittance data to identify where outputs are incorrect
• Investigate and triage system issues, identifying root causes and categorising errors
• Work with complex data formats including JSON and EDI transactions (270/271, 835)
• Use SQL to explore trends, validate hypotheses, and perform deep-dive analysis
• Monitor key metrics (accuracy, error rate, ineligible rate) and proactively surface anomalies
• Collaborate with Product and Engineering to turn findings into actionable improvements
• Improve analysis and monitoring workflows using BI tools and internal data pipelines

Qualifications

• 5 to 10 years’ experience in a Business Analyst, Data Analyst, or similar analytical role, working with structured data in a product or engineering context
• Strong SQL skills and experience querying large datasets and data warehouses
• Comfortable working with JSON data and investigating API or data pipeline behaviour
• Strong analytical thinking, with the ability to identify root causes and communicate findings clearly
• Familiarity with EDI transactions (270/271, 835) and ability to work with complex healthcare data formats

About Sohar Health
🚀 Join the Sohar Health Team - Revolutionizing Healthcare Access in the US 🚀
Who We Are:

• 🌟 Driven by Purpose: As co-founders at Sohar Health, we're committed to a cause that transcends the ordinary. We're not just in the business of healthcare; we're in the business of changing lives.
• 💡 Leading Innovation: Sohar Health (YC23) is the brainchild of Ash and Lucas, who have built a technology that's redefining how providers navigate the complex world of insurance claims. We are trailblazers in leveraging AI in the RCM space.

Our WHY:💚 Access to Care: We believe that healthcare is a fundamental right, and our 'why' is simple - we want to help more people access the care they deserve.
Our VALUES:

• 🎯 Focus on Data Accuracy: We're unwavering in our commitment to being the most accurate RCM solution in the market.
• 🤗 Empathy in Action: We understand the challenges providers face, and we're here to lend a helping hand.
• 🔍 Transparency is Key: We take pride in our honesty and transparency when delivering data to our customers.
• 🌈 Simplicity Rules: In an industry known for its complexities, we take a refreshingly simple and intuitive approach to make our customers' lives easier.

Sohar Health is an equal opportunity employer, and we're proud of it. We celebrate diversity and believe that it's our differences that make us stronger. We don't discriminate on any basis - race, ethnicity, gender, or background. Inclusion and diversity are at the core of our culture, and we embrace every unique perspective that joins our mission.

CompensationThe base pay range for this role is $100,000 – $150,000 per year.