School Systems Manager in East Syracuse, New York at CONTACT COMMUNITY SERVICES INC

Job Description
Title: School Systems Manager
Supervisor: Director of School Services
Salary: $62,353 - 75,000 Annual

Contact Community Services is seeking a skilled and passionate individual to lead the implementation of a countywide professional development and coaching initiative across 19 school districts in Onondaga County, New York. This position will work with school districts to strengthen district capacity to deliver high-quality Tier 2 and Tier 3 student supports through evidence-based social-emotional learning (SEL) and mental health interventions.

The School System Manager will design and deliver monthly professional development sessions, provide embedded coaching to school-based teams, facilitate cross-district Learning Communities, and support the development of sustainable systems for identifying and serving students with behavioral, social-emotional, and mental health needs. This role requires deep expertise in Multi-Tiered Systems of Support (MTSS), Positive Behavioral Interventions and Supports (PBIS), evidence-based interventions, and school-based mental health frameworks.

Key Responsibilities
1. Collaborate with school-based teams across elementary, middle, and high school levels
2. Facilitate cross-district learning communities and shared problem-solving
3. Support development and strengthening of Tier 2 and Tier 3 systems across districts
4. Assist in establishing clear, consistent, and equitable referral and intervention pathways
5. Support integration of mental health, SEL, and crisis response within school systems
6. Utilize SHAPE, BIMAS, attendance, behavioral, and referral data to guide decision-making
7. Apply fidelity tools and progress-monitoring strategies to ensure effective implementation
8. Deliver professional development & coaching that builds staff skill, confidence, and readiness
9. Support implementation of key practices including:
o Social-emotional learning (SEL)
o Restorative practices and Check-In/Check-Out (CICO)
o Functional Behavioral Assessment (FBA) and Behavior Intervention Planning (BIP)
o Trauma-informed approaches
o MATCH-ADTC and CBT-based strategies
o Suicide prevention and crisis response

Required Qualifications
• Bachelors degree in School Psychology, Social Work, Counseling, Education, or related field required.
• Master’s degree in School Psychology, Social Work, Counseling, Education, or related field preferred.
• Minimum of three to five years of experience in school-based behavioral health, prevention, or student support services
• Demonstrated expertise in MTSS and PBIS frameworks, knowledge of Tier 2/3 intervention frameworks, evidence-based SEL, Restorative Practices, and trauma-informed care.

Other Experience
A successful candidate will have a familiarity with universal screening tools such as BIMAS and school mental health assessment systems such as SHAPE. A solid understanding of school and community-based mental health systems, referral processes, and Community School frameworks — including meaningful engagement with families and community partners — is expected. Experience with suicide prevention training programs (QPR, SafeTALK, ASIST, Youth MHFA, or Teen MHFA) and familiarity with 988 crisis systems, 211 referral infrastructure, or crisis intervention models is preferred.
Strong facilitation, communication, ability to work independently, be a self-starter and relationship-building skills are essential, as is the ability to provide professional development and coaching to school-based teams. The A valid New York State driver's license and the ability to travel across Onondaga County school districts is required.