Operations Manager in Whittier, North Carolina at Premier Indoor Comfort

Summary:

The Operations Manager ensures overall efficiency for operational systems such as ServiceTitan. This position will work to resolve operational issues and create safeguards to prevent future concerns.

Are you interested in working with a great team where you will be appreciated? Would you like to earn extra commissions and always have a career path to your next raise? Premier Indoor Comfort is a fast-growing company driven by integrity and quality workmanship. We are looking to hire quality individuals who are eager to learn and improve their skills.

$85,000 - $100,000 per year depending on skill level and experience. Additional commissions and incentives available based on performance

Sign-on bonus available

You are the best and you want to join a team that appreciates you, where you can create your own opportunities. At Premier Indoor Comfort our technicians are treated as valuable, serious HVAC professionals.

We are looking for someone interested in a long-term opportunity to advance with a growing company. If you are interested, please APPLY now.

Essential Job Duties:

• Recommends and implements new procedures for increasing the efficiency of daily operations

• Administers ServiceTitan practices and procedures to maximize system capabilities

• Supports ServiceTitan integrations with new and acquired tenants

• Assists General Manager in developing, planning, and coordinating operational efficiencies

• Develop branch-wide quality control measures

• Maintains communication with General Managers, staff members, and branch support members to ensure adherence to standard operating procedures

• Assists branch support departments in executing procedures at the branches

Other Duties:

• Performs other duties as requested

Knowledge, Skills, & Abilities:

• Excellent verbal and written communication skills

• Excellent organizational skills and attention to detail

• Excellent time management skills

• Ability to function well in a high-paced and at times stressful environment.

• Extensive knowledge of office administration, clerical procedures, and recordkeeping systems.

• Proactive, organized, detail-orientated self-starter

• Ability to clearly and effectively communicate ideas related to policies and procedures and provide guidance to management and employees verbally and in writing

• Ability to manage time effectively and efficiently

• Ability to multi-task with minimal supervision

• Regular and reliable attendance

Minimum Qualifications:

• High School Diploma or equivalent

• Experience with the following software applications: Mac OS, Microsoft Suite, or Google Suite

• Possess a valid driver’s license

• Eligible to work in the U.S. without sponsorship

• NC State Contractors license

Preferred Qualifications (not required):

• (none)

Physical Demands:

• Ability to operate computer, phone and other office equipment as needed

• Ability to work effectively using a personal computer for long periods of time

• Ability to sit/stand at workstation for extended periods of time

• Ability to read, write, speak, hear, see, think, communicate, concentrate, learn, and work

• Ability to perform the essential functions of the position with or without reasonable accommodation

Premier Indoor Comfort is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.