Aesthetics Medical Assistant in Amherst, New Hampshire at Confident Med Spa

The Medical Assistant (MA) plays a vital role in supporting clinical operations within our medical spa and functional wellness practice. This position combines traditional clinical assisting responsibilities with patient-centered wellness support, aesthetic services assistance, and exceptional customer care. The ideal candidate is professional, detail-oriented, adaptable, and passionate about aesthetics, preventative health, and holistic wellness.

Key Responsibilities

Clinical Support

· Prepare treatment rooms and patients for aesthetic, wellness, and medical procedures

· Assist licensed providers (MD/DO, NP, PA, RN) during aesthetic treatments, injections, laser procedures, IV therapy, and functional wellness visits

· Obtain and document vital signs, medical histories, medication lists, and consent forms

· Perform phlebotomy and specimen processing for laboratory testing (if certified)

· Administer injections, vaccines, or medications as permitted by state scope and training

· Ensure accurate documentation in the electronic medical record (EMR)

Aesthetic & Wellness Assistance

· Support services such as body contouring, laser treatments, facials, IV hydration, hormone therapy, weight management, and wellness consultations

· Educate patients on pre- and post-treatment care under provider direction

· Assist with product recommendations and patient education for skincare, supplements, and wellness plans

· Maintain treatment room readiness, equipment calibration, and supply inventory

Patient Experience & Customer Service

· Greet patients warmly and maintain a calm, professional environment

· Provide clear communication and compassionate support throughout the patient journey

· Address patient questions and concerns within scope, escalating clinical issues appropriately

· Support front desk workflows as needed (check-in, scheduling, follow-ups)

Safety, Compliance & Operations

· Maintain strict adherence to infection control, OSHA, HIPAA, and laser safety protocols

· Assist with quality assurance, safety checks, and incident reporting

· Clean, disinfect, and stock treatment areas per protocol

· Participate in ongoing training, competency assessments, and team meetings

Qualifications

· Medical Assistant certification or diploma from an accredited program (required)

· Current CPR/BLS certification (required)

· Phlebotomy certification preferred

· Prior experience in a medical spa, aesthetics, functional medicine, or wellness setting preferred

· Strong interpersonal, organizational, and multitasking skills

· Professional appearance and commitment to patient confidentiality and safety

Skills & Attributes

· Patient-focused with excellent bedside manner

· Comfortable in a fast-paced, service-oriented environment

· Interest in aesthetics, wellness, and preventative medicine

· Ability to follow protocols while adapting to individualized patient care plans

· Team-oriented with a positive, proactive attitude

Physical Requirements

· Ability to stand for extended periods

· Ability to lift up to 25 lbs

· Manual dexterity for clinical and aesthetic procedures

Schedule & Compensation

· Full-time or part-time; may include evenings or weekends

· Competitive hourly wage based on experience

· Employee discounts on services and products

· Opportunities for growth, advanced training, and cross-functional skill development