Student Life Operations Coordinator at Harrisburg University – Harrisburg, Pennsylvania

The Student Life Operations Coordinator is a full-time live-on staff member. This position plays a vital role in the retention and wellbeing of students through community building and assisting with the operational management of the university’s residential community. The position involves student staff mentorship and helps develop their training needs, including assisting in their day-to-day management. The Student Life Operations Coordinator helps to build a safe and robust campus community through student focused programming and enforcing University policies. They play a part in managing the various systems related to student life. The Student Life Operations Coordinator is part of the Student Life team and serves on the housing on-call rotation for housing emergencies and crisis mediation.

Key Responsibilities:

· Assist in building a safe and inclusive residential community by helping to oversee the day-to-day operations of student housing.

· Assist in maintaining, updating, and organizing communication templates, forms, intranet sites, digital application processes, room assignment system, duty scheduling, duty logs, rosters, student club documentation, and other systems as needed.

· Aid in organizing all housing keys, leases, and other important student documentation.

· Create, and evaluate Student Life-related assessments to aid in student retention efforts.

· Support housing student safety and wellbeing through Student Life initiatives, including serving on the housing on-call rotation for crisis management and emergencies.

· Assist with student staff needs, including serving on the hiring and training team.

· Help develop, implement, and assess training programs for student workers and etiquette training for student club leaders.

Requirements of All Associates

· Apply best efforts and full capability each day to the work assigned by own manager.

· Advises manager when:

o An assignment is not understood.

o An assignment conflicts with knowledge of the circumstances, current skills, or available time/resources.

o Obstacles to completing the assignment exist or are likely to occur.

o Opportunities to better complete or improve the assignment exist or may occur.

· Understands and demonstrates our cultural expectations.

Minimum Role Requirements

· Bachelor’s degree in Higher Education Administration, Student Affairs, Counseling, or a related field.

· Experience in residence life operations, student activities, or student-support position preferred. Higher education may be substituted for years of experience.