Senior Manager, Revenue Cycle Performance Improvement at UK St. Claire – Morehead, Kentucky

Responsible for leading and coordinating major performance improvement initiatives to optimize revenue cycle operations through data-driven analysis and targeted process improvements. Reviews and interprets advanced analytics to identify inefficiencies, drive process redesign, and enhance financial outcomes. Partners with revenue cycle and clinical teams to implement sustainable solutions that improve cash flow, reduce denials, and support regulatory compliance. Identifies education needs and coordinates training to ensure lasting improvements in key performance indicators and departmental goals. Tracks the impact of improvement initiatives and communicates results to senior leadership.

Essential Functions:

• Leads enterprise-wide revenue cycle performance improvement initiatives by designing, managing, and executing projects that target key metrics such as days in accounts receivable, denial rates, and net revenue realization to improve cash flow, reduce denials, and support regulatory compliance.
• Reviews and interprets complex analytics to identify root causes of underperformance, such as process delays, coding errors, or payer issues, and recommend targeted interventions to enhance financial outcomes and operational efficiency.
• Partners with revenue cycle and clinical teams to develop, pilot, and implement sustainable solutions, ensuring cross-functional alignment and accountability for implementation, coordinating with vendor management as needed.
• Coordinates process redesign efforts by mapping current workflows, facilitating stakeholder workshops, and implementing best practices to address bottlenecks and improve end-to-end revenue cycle processes.
• Tracks impact of improvement initiatives, by establishing baseline metrics, monitoring progress, and preparing executive-level reports to quantify financial and operational results.
• Communicates results and recommendations to senior leadership and stakeholders through formal presentations, written summaries, and regular status updates, ensuring transparency and alignment with organization objectives.
• Manages, mentors, and develops a team of performance improvement analysts, providing regular feedback, coaching, and professional development opportunities.
• Prioritizes, assigns, and oversees the work of the performance improvement team, ensuring alignment with organizational goals and timely completion of initiatives.
• Conducts regular team meetings to review project status, address barriers, and promote knowledge sharing and collaboration.
• Performs other duties as assigned.

Education Requirement: Bachelor’s degree

Experience Requirement: 6-7 years of progressive experience and 2 years of related managerial experience

An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.

Certifications & Licensures: N/A

Working Conditions:

1. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (<10% of the time)

B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never

Standing or walking with objects up to 10lbs: 2. Occasional (<10% of the time)

Standing or walking with objects up to 25lbs: 1. Never

Sitting at computer workstation for extended periods: 4. Regular (>50% of the time)

Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 1. Never

Repetitive motion: 4. Regular (>50% of the time)

Working at heights above 4 feet: 1. Never

Working in confined spaces: 1. Never Risk of injuries from use of equipment on the job: 1. Never

K. Job-related travel: 2. Occasional (<10% of the time)

Loud noises: 1. Never Temperature extremes: 1. Never Hazardous chemicals and fumes including waste: 1. Never

O. Radiation: 1. Never

P. Burns: 1. Never

Cuts/Punctures: 1. Never

Bloodborne/airborne pathogens: 1. Never S. Recombinant DNA or viral vectors: 1. Never

Combative/violent people: 1. Never

Animal handling (including carcasses): 1. Never

Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A

Physical Demands:

This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); and intermittent standing or walking with objects weighing up to 10 pounds. It also occasionally requires lifting, pushing, and/or pulling objects weighing up to 50 pounds and standing or walking with objects up to 25 pounds.