Coordinator, Ambulatory Case Management (REMOTE) in Lubbock, Texas at TEXASCONNECT INC

Open to Texas residents ONLY.

There are two open positions for this role.

The Case Management Coordinator plays a vital role in supporting the case management team by facilitating communication, coordinating care, and ensuring compliance with managed care requirements. This position involves outreach to members, assisting with care coordination, preparing case documentation, and supporting interdisciplinary team functions. The Case Management Coordinator will work closely with case managers, social workers, providers, and interdisciplinary teams to facilitate seamless care delivery. The Case Management Coordinator assists with the management of members in High Risk Case Management, Complex Case Management (CCM), Special Needs Plan Case Management (SNP) and Coordination of Care including Transitions of Care (TOC).

SPECIFIC SKILLS NEEDED

• High level of communication skills demonstrating courtesy and professionalism.
• Excellent organizational skills, problem solving and decision-making abilities.
• Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
• Proficient in Windows, Microsoft Word, and Excel.
• Minimum typing speed of 40 wpm
• Knowledge of medical terminology

EDUCATION/EXPERIENCE/TRAINING
Required:
• High school diploma or GED
• At least two years of experience in healthcare field

Preferred:
• Experience in case management, managed care, or healthcare coordination
• Spanish Speaking