Call Center Operator/Receptionist in San Antonio, Texas at RED MCCOMBS FORD

Red McCombs Ford is looking for a friendly, organized and professional Customer Service Representatives to be the first point of contact for our customers - both in person and over the phone.

Come be a part of the #1 Ford Dealership in San Antonio and South Texas! Exciting team atmosphere. Growth opportunities.

• Serves visitors by greeting, welcoming, and directing them appropriately
• Notifies company personnel of visitor arrival
• Directs visitors by maintaining employee and department directories
• Keeps a safe and clean reception area by complying with procedures, rules, and regulations
• Contributes to team effort by accomplishing related results as needed
• Answering phone calls in a swift, professional manner
• Transferring customers to the appropriate personnel
• Scheduling customers for service reservations

• Telephone Skills
• Verbal Communication
• Listening
• Professionalism
• Customer Focus
• Organization
• Handles Pressure
• Familiarity with phone systems
• Previous experience with Microsoft Office software preferred