Surgical Coordinator in Phoenix, Arizona at Valleywise Health System

Reporting to the Director Nursing, the Surgical Coordinator ensures appropriateness of referrals and facilitates the process of placement into the correct clinic appointment based on patient's needs. This position will be tasked with handling incoming referrals to the surgery clinic by reviewing, authorizing and coordinating all aspects of surgical specialty referral alignment to correct services by following criteria and guidelines discerned as the appropriate protocol for the referral. This position is responsible for obtaining referral request documentation, compiling all pertinent medical data and supporting documentation and verifying referral appropriateness to the surgical specialty or aligning to the appropriate specialty.

• Requires a high school diploma or GED. Prefer an Associate's degree in Healthcare Management or related degree.

• Must have a minimum of one (1) year of patient medical referral processing or related experience that demonstrates an understanding of the required knowledge, skills and abilities.
• Prefer experience in a surgery center, medical office or other healthcare organization.

• Prefer successful completion of a Bilingual Assistant course.

• Prefer certification as Medical Assistant, RHIT (Registered Health Information Technician), RHIA (Registered Health Information Administrator) or similar healthcare certification.
• Must have a valid fingerprint clearance card issued by the Arizona Department of Public Safety OR submit a completed Affidavit at time of hire.
• Must complete fingerprint clearance card application within seven (7) days of hire date.
• Must present actual card within 90 days of applying for fingerprint clearance card.

• Must have knowledge in navigating through Epic and EHR systems to pull relevant data.
• Must have knowledge of Microsoft Office Suite.
• Must have knowledge of medical terminology.
• Must have the ability to maintain confidential patient information, accuracy of documentation and attention to detail.
• Requires basic math, data entry, and keyboarding skills.
• Must have critical thinking and problem solving skills.
• Must be able to handle multiple tasks simultaneously.
• Bi-lingual in Spanish required, including fluent oral and written.
• Must possess good interpersonal and communication skills both verbally and in writing including knowledge of basic grammar, spelling & punctuation.
• Requires the ability to read, write and speak effectively in English.