Employment First Workforce Specialist – Grant Funded with Benefits (Hybrid Work Options) at Arapahoe County – Littleton, Colorado

Workforce Specialist is responsible for providing quality services to job seeking customers enrolled in The Employment First Program at Arapahoe/Douglas Works! This includes creating, developing and implementing employment plans with customers and ensuring the customer is in compliance with the program(s).

Arapahoe/Douglas Works is a grant-funded organization that has operated successfully for over 40 years. All positions are subject to grant funding availability.

• Manage and maintain customer caseload in conjunction with other team members based upon program demand, including accurately tracking of activities, services and expenses.
• Develop, create and facilitate program orientation, job readiness workshops and support groups.
• Provide one-on-one assessments to assess for barriers to employment.
• Provision of job coaching as it pertains to work history, education and interest, as well as job search navigation and counseling on labor market information.
• Regularly meets with customers to track and follow-up on progress.
• Maintains knowledge of all applicable Federal, State, and agency rules, regulations, policies, and guidelines.
• Ensures all services and activities are in compliance with all associated policies, regulations, and processes.
• Other duties as assigned.

Skills, Abilities and Competencies:

• Initiative – must accurately identify internal and external customer needs. Maintains high level of productivity and self-direction.
• Knowledge/Technical Skills – must have adequate keyboarding, spelling/grammar and intermediate computer literacy. Will develop proficiency in use of office and program specific software. Must be proficient in laws, regulations and policies governing program(s). Must have working knowledge of career assessments, guidance and job search methods.
• Planning and Organizing – must have proficient calendaring, time management and prioritization skills.
• Communication – Demonstrate effective oral and written communication. Must be able to respond within one-business day to all voice mails and e-mails received.
• Judgement/Decision Making – Must make decisions congruent with program and agency goals, laws, regulations, policies and guidelines.
• Interpersonal Communication – Communicates with all internal and external customers with professionalism, accountability, and integrity

Behavioral Competencies (these are required for all positions at ACG):

• Accountability
• Accessibility
• Inclusivity
• Integrity

Education and Experience:

• Any equivalent combination of education and relevant experience totaling 5 years will be considered, such as HS diploma + 5 years’ experience, Associates + 3 years, or Bachelors + 1 year.

Relevant experience includes working in workforce development, working with customers with barriers to employment in counseling, training, vocational education, rehabilitation, teaching or related setting.
Pre-Employment Additional Requirements:

• Must successfully pass pre-employment testing which may include an acceptable motor vehicle record (MVR), fingerprinting and background check.

WORK ENVIRONMENT:

• Work may be in-person and/or remote based on business need.
• Office locations may vary based on business need.

PHYSICAL DEMANDS:
The following are some of the physical demands commonly associated with this position.
• Spends 50% of the time sitting and 50% of the time either upright or walking.
• Occasionally lifts, carries, pulls or pushes up to 20 lbs.
• Uses cart, dolly, or other equipment to carry in excess of 25 lbs.
• Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties.
• Verbal and auditory capacity enabling interpersonal communication through automated devices, such as telephones, radios, and similar; and in public meetings and personal interactions.
• Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.
• Visual capacity enabling constant use of computer or other work related equipment.
Please list any special physical demands associated with this position. For instance, exposure to hazardous environments, blood borne pathogens, extreme heat/cold, use of power equipment or machinery, wearing of PPE (personal protective equipment).

Definitions:
Occasionally: Activity exists less than 1/3 of the time.
Frequently: Activity exists between 1/3 and 2/3 of the time.
Constantly: Activity exists more than 2/3 of the time.