Officer, Marketing Technology & Experience in Toronto, Ontario at Canadian Unicef Committee
Explore Related Opportunities
Job Description
Impact Starts at UNICEF Canada
JOIN OUR TEAM AS Officer, Marketing Technology & Experience
Are you someone who enjoys improving processes and finding efficiencies in systems and workflows?
Join UNICEF Canada – one of Canada’s most respected and historic charities – and be part of a high-impact, mission-driven team working across Canada and globally to create a better world for children.
We are seeking a talented individual for the role of Officer, Marketing Technology & Experience
Position Details
Why UNICEF & UNICEF Canada?
UNICEF is the world’s farthest-reaching humanitarian organization for children. Across 190 countries and territories, and in the world’s toughest places, we provide and advocate for education, health and nutrition services. Protect children from violence and abuse. Bring clean water and sanitation to those in need. Keep them safe from climate change and disease. Serve as the world’s largest provider of vaccines. Before, during and after emergencies, we’re on the ground with life-saving help and hope. The needs of children around the world continue to increase and the role of UNICEF is more important than ever.
UNICEF Canada is one of 32 National Committees (NatComs) located in high-income countries around the world. Our team exists to fundraise for UNICEF’s highest priorities, and to work neutrally with governments and the private sector in Canada and internationally to advance the rights and well-being of children and youth.
As UNICEF Canada prepares to launch a bold new Strategic Plan in 2026, raising funds in support of children around the world will remain a key focus. Be part of this next phase of impact!
The Opportunity
This role is responsible for supporting UNICEF Canada’s online presence and engagement activities. Specifically, this role works as a member of the Marketing Technology & Experience team to manage the execution of email campaigns, build donation and engagement forms and update website content. The role will also provide expertise and insight into the ongoing development of UNICEF Canada’s marketing technology.
Key Accountabilities
Digital Content Delivery (50%)
- Manage the maintenance and publishing of online content and facilitate online engagement within UNICEF’s web-based content management systems (CMS). Responsibilities include:
- Manage the build and deployment of responsive broadcast emails, and the enhancement of email templates. Responsibilities include:
- Manage the build and deployment of online surveys
- Perform quality assurance testing on all new and updated online assets
- Provide digital support for campaigns and rapid-onset emergencies outside of regular business hours, as required
- Provide training to staff for online platforms as required
- Perform other general web maintenance and troubleshooting tasks as required
Project Management and Strategy (35%)
- Responsible for the management and co-ordination of tasks in the work queue:
- Responsible for resolving website issues with vendor partners:
- Ensure online content, forms and broadcast emails adhere to UNICEF Canada’s overall strategy and requirements for data collection and performance measurement
- Contribute to the evolution of UNICEF Canada’s online platforms:
- Participate in the development and optimization of supporter journeys, marketing automations, and conversion actions on UNICEF Canada websites, donation forms and in email communications
- Collaborate with and provide guidance to internal stakeholders on the development of online content and associated assets
- Participate in UNICEF Canada’s digital transformation, as part of the organization’s Strategic Plan
Measurement and Insight Reporting (15%)
- Generate reports from our online engagement platforms and online surveys, as required
- Participate in the development of experiments and tests, and implement in Google Optimize
- Update tags and triggers in Google Tag Manager as required
Qualifications
- A minimum of three (3) plus years’ experience with Drupal or comparable CMS as well as experience in HTML/CSS, Javascript, jQuery
- Experience with online donation and engagement platforms such as Engaging Networks
- Direct experience building and deploying broadcast emails in Engaging Networks or other platforms
- Experience with A/B testing development and implementation on Google Optimize or similar platform
- Strong time management skills with the ability to prioritize and adhere to deadlines
- Experience with Salesforce CRM, Marketing Cloud and/or Data Cloud (an asset)
- Ability to problem-solve, proactively identify challenges, risks and enhancements
- Strong willingness to learn
- French language skills (an asset)
- Respect & Inclusiveness (Level 1)
- Works Collaboratively with Others (Level 1)
- Supporter Focus (Level 1)
- Thinks & Acts Strategically (Level 1)
- Drive to Achieve Impactful Results (Level 1)
- Knowledge Sharing & Learning (Level 1)
- Superb attention to detail and strong planning and time management skills.
- Experience managing completing priorities and meeting deadlines.
- Self-starter and resourceful with a collaborative spirit.
- Commitment to respect and inclusiveness.
An Employer of Choice: What We Offer
UNICEF Canada is where diverse talent & passion come together to create extraordinary impact for every child. We are committed to being an employer of choice and building a culture that is inclusive, ambitious, compassionate, and high impact.
Members of the UNICEF Canada team have access to the following employee benefits:
Our Commitment to Inclusive Workplaces & Recruitment
UNICEF Canada is an inclusive workplace and is committed to championing diversity, equity, inclusion and accessibility. Requests for accommodation can be made at any stage of the recruitment process.
At UNICEF Canada, we believe strongly in personal connections, and our hiring process is entirely human driven. We do not use AI or automated systems to review applications or conduct interviews. Each candidate is evaluated by our experienced team to ensure a fair and thoughtful hiring experience.
How to Apply
Please submit your resume and cover letter as one document to careers@unicef.ca by Friday, July 10, 2026. Please include your salary expectations in your cover email and reference “Officer, Marketing Technology & Experience” in the subject heading.
UNICEF Canada thanks all applicants for their interest in this opportunity, however, only those selected for an interview will be contacted. Consistent with our Child Safeguarding Policy, all successful candidates must receive clearance by a police background check (including a vulnerable sector screen).