Sales Support Administrator in Bensenville, Illinois at LAKE CABLE, LLC

What would you say to a career that helps keep the world working? One where you take an active role in an industry that literally makes daily life possible for people and businesses alike? Where the rewards and opportunities for growth are as great as your ambition? Then Lake Cable is looking for you.

For more than a quarter century, Lake Cable has been a leading manufacturer of low voltage, industrial power, utility, custom OEM and broadcast-quality cables, all 100% produced in the United States. Thanks to a shared passion and commitment to our customers, we deliver the finest quality products, engineered to exacting specifications. BETTER. SMARTER. FASTER.

Headquartered in Bensenville, IL with over 450 employees and five facilities in the Midwest, Lake Cable is a privately-owned family business. That spirit of family inspires a culture where the success of every team member is a top priority, with competitive benefits and paths to advancement. Our richly diverse team is also committed to sustainability, community involvement, and ethical business practices. Because we believe it’s the only way to do business.

If you’re ready for a leap forward, we should talk. Lake Cable. When Delivery Matters…

Position Summary:

The Sales Support Administrator’s job duties include preparing pricing documentation and quotes for customers, responding to customer calls and emails, and assisting the sales staff in completing customer paperwork and quote inquiries. The Sales Support Administrator will also follow up with customer's requests for order status, input data into our customer management system, and assist in order entry.

Essential Functions:

• Process orders and quotes in the sales Rubicon system
• Send order and invoice acknowledgments
• Contact clients to answer queries on order status or tracking information
• Update sales and customer records

Knowledge:

• Possesses a complete working knowledge of Lake products and capabilities
• Proficient in all aspects of the Sales systems in Rubicon
• Strong working knowledge of Word and Excel

Skills and Abilities:

• Collecting, organizing, and filing sales orders using knowledge of paper and electronic filing systems.
• Using strong attention to detail to enter customer data with perfect accuracy
• Using Microsoft Office Suite to maintain sales figures and create presentations

Qualifications:

• High school diploma or equivalent
• 1+ years of experience as a Sales Administrator or other administrative role
• Proficient with CRM software and Microsoft Office
• Strong knowledge of sales performance metrics
• Outstanding organizational and multitasking skills
• Able to prioritize work and succeed under deadlines

Benefits

• Paid time off
• 401(k) match
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance (company paid)
• Voluntary Life/AD&D
• Voluntary Life/AD&D (child)
• Short-term disability (company paid)
• Long-term disability (company paid)
• Accident Insurance
• Critical Illness Insurance
• Employee assistance program
• Flexible spending account
• Tuition reimbursement
• Referral program
• Production bonus
• Competitive pay