Epic Database Administrator in Worcester, Massachusetts at UMass Memorial Health

Description:

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:
Exempt

Hiring Range:
$83,116.80 - $149,593.60
Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:
Monday through Friday

Scheduled Hours:
8AM - 4:30PM

Shift:
1 - Day Shift, 8 Hours (United States of America)

Hours:
40

Cost Center:
99940 - 5980 IS Enterprise Solution Architecture

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The Epic Database Administrator is responsible for the administration, performance, reliability, and lifecycle management of InterSystems Cache and IRIS databases supporting Epic EHR environments. This role ensures stability across production, non‑production, disaster recovery, and reporting systems while supporting the organization’s transition toward cloud‑based Epic architectures. The DBA collaborates closely with application teams, infrastructure engineers, cloud architects, and operational leaders to maintain high availability, optimize system performance, and uphold healthcare technology standards.

I. Major Responsbilities:

Database Administration & Environment Management

• Administer, maintain, and optimize InterSystems Cache/IRIS databases supporting Epic environments.
• Create, configure, and manage ODB environments for production, DR, training, and reporting.
• Monitor and tune performance across production and non‑production systems.
• Configure and manage environment refreshes, cloning, journaling, mirroring, backups, and recovery.
• Manage IRIS/Cache internals including globals, locks, security settings, and storage strategies.

Cloud & Infrastructure Support

• Support Epic cloud migration initiatives, particularly Azure‑hosted IRIS environments.
• Configure IRIS mirror failover routines and update endpoints.
• Collaborate with cloud operations to optimize compute, storage, and availability.

Upgrades, Patching & Lifecycle Maintenance

• Apply Cache/IRIS and Epic upgrades.
• Install and maintain monitoring tools such as System Pulse and RedAlert.
• Maintain documentation, runbooks, and operational procedures.

Reliability, Monitoring & Incident Response

• Monitor performance metrics, replication health, journal utilization, and alerts.
• Troubleshoot complex Epic and IRIS/Cache issues.
• Execute DR testing and business continuity procedures.
• Develop automation and scripting to improve reliability.

II. Position Qualifications

License/Certification/Education:

Required

• Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.
• Epic ODBA or Epic IRIS certification.

Preferred

• Master’s degree in a relevant field.

Epic Training & Certifications

• Epic IRIS for Health / Database Administration coursework
• Epic System Pulse & RedAlert training
• Epic Upgrade & Release Management courses
• Epic Data Courier & Environment Management training

InterSystems Cache/IRIS Certifications

• InterSystems IRIS System Administration Certification
• IRIS for Health / HealthShare certifications
• Cache Administration or Cache Expert Certification
• IRIS Performance & Scalability training
• IRIS Mirroring & DR training

Cloud & Infrastructure Certifications (Azure Preferred)

• Microsoft Azure Administrator Associate (AZ‑104)
• Azure Database Administrator Associate (DP‑300)
• Azure Solutions Architect Expert
• Azure networking, identity, and security fundamentals

Linux & Systems Training

• Linux Foundation Certified System Administrator (LFCS)
• Red Hat Certified System Administrator (RHCSA)
• Advanced scripting and automation coursework

Healthcare & Security Training

• HIPAA Compliance & Security Awareness (Required)
• Healthcare IT Foundations (HIMSS or similar)
• Cybersecurity fundamentals (Security+ or equivalent)

Operational & Risk Management Training

• ITIL v4 Foundation
• Disaster Recovery, High Availability, and Business Continuity training

Experience/Skills:

Required

• 2+ years Healthcare IT experience supporting Epic environments.
• Proficiency with Linux administration and enterprise monitoring tools.
• Deep understanding of IRIS/Cache internals, replication, mirroring, and global structures.
• Strong Unix/Linux administration and shell scripting skills.
• Effective analytical and communication skills.
• Ability to collaborate with Epic, infrastructure, and cloud teams.
• Strong documentation discipline and ITIL knowledge.
• Experience with cloud migrations, preferably Azure.
• Knowledge of IRIS replication and DR strategies.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

About Us:

At UMass Memorial Health, everyone is a caregiver. No matter their responsibilities or title, every employee or "caregiver" fills an important role for our patients and their families every day. Who is a caregiver? It's not just the person who delivers the care. It's all the people who make it work ... and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles, and helping hands. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, our community and each other. And everyone, in their own unique way, plays an important part, every day.