Diocesan Appeals Coordinator-OMA in Phoenix, Arizona at Diocese of Phoenix Diocesan Pastoral Center

Purpose and Scope

The Diocesan Appeals Coordinator provides administrative, project coordination, and operational support for diocesan fundraising appeals, marketing initiatives, and donor communications. This position assists in the execution of the Charity and Development Appeal (CDA), special fundraising campaigns, donor communications, parish engagement efforts, and marketing projects.

Working closely with the Senior Manager of Diocesan Appeals, the Coordinator helps manage campaign timelines, vendor relationships, production schedules, donor correspondence, reporting, and administrative processes to ensure the successful implementation of advancement and stewardship initiatives. The position serves as a key support resource for appeal operations and marketing activities while advancing the mission of the Diocese of Phoenix.

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Appeals Administration & Campaign Support

• Provide administrative and project coordination support for all diocesan fundraising appeals, including the Charity and Development Appeal (CDA) and special campaigns.
• Maintain campaign calendars, timelines, production schedules, and project management tools.
• Coordinate appeal mailings, digital communications, and campaign materials with internal departments and external vendors.
• Assist in preparing campaign reports, participation summaries, and performance tracking documents.
• Monitor campaign deadlines and ensure timely completion of assigned tasks.
• Coordinate parish appeal materials distribution and fulfillment.
• Assist with campaign readiness activities, parish communications, and logistics training.

Marketing & Communications Support

• Coordinate production and distribution of marketing and fundraising materials, including:
  • Direct mail
  • Appeal letters
  • Brochures
  • Email campaigns
  • Parish resources
  • Event invitations
  • Digital content
• Assist with proofreading, formatting, and quality control of donor-facing communications.
• Maintain marketing asset libraries, templates, and campaign files.
• Support content collection efforts, including gathering ministry stories, photos, testimonials, and impact updates.
• Assist with website updates and digital communication projects as assigned.
• Coordinate social media content schedules and campaign support materials.

Donor Relations & Stewardship Support

• Prepare donor acknowledgment letters and stewardship communications.
• Coordinate donor recognition and appreciation activities related to appeals and campaigns.
• Assist with donor event planning, logistics, registrations, and follow-up communications.
• Maintain accurate donor records and campaign documentation within CRM systems.
• Generate donor and campaign reports as requested.
• Ensure donor information is handled with confidentiality and accuracy.

Additional Job Functions

• Assist with diocesan donor events, parish meetings, and stewardship gatherings.
• Attend evening and weekend events as needed.
• Represent the mission and values of the Diocese of Phoenix in all interactions.
• Perform other duties as assigned.

Knowledge, Skills and Abilities Required

• Strong organizational and project coordination skills.
• Excellent written and verbal communication skills.
• Attention to detail and accuracy.
• Ability to manage multiple projects and deadlines simultaneously.
• Strong customer service and relationship-building skills.
• Ability to work collaboratively with clergy, parish leaders, donors, staff and vendors.
• Proficiency with Microsoft Office Suite.
• Experience working with CRM and donor databases (Raiser's Edge preferred).
• Ability to maintain confidentiality.
• Basic understanding of fundraising, marketing, and donor stewardship principles.
• Bilingual (English/Spanish) preferred.

Minimum Qualifications

• Active practicing Roman Catholic in full communion with the Church preferred.
• Ability to support and articulate the mission of the Diocese of Phoenix.
• Associate's degree required; bachelor's degree preferred.
• Minimum of 2-4 years of administrative, marketing, communications, fundraising, or project coordination experience.
• Experience in nonprofit, parish, diocesan, or advancement environments preferred.
• Experience coordinating multiple projects and deadlines.
• Valid Arizona driver's license.

Work Environment

· Regular use of standard office equipment including computers, phones, printers, and other business technology.

Physical Demands

·This position is primarily sedentary but may require occasional lifting, carrying, bending, standing, and movement of event or campaign materials.

Other Duties

Please note this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this position. Duties and responsibilities may change at any time, with or without notice, to meet the evolving needs of the Diocese of Phoenix and the Office of Mission Advancement.