Housing Case Manager in Denver, Colorado at Urban Peak Denver

Under the supervision of the Assistant Housing Director, the Housing Case Manager will be responsible for providing supervision of the youth both on-site and at off-site activities, case management, group facilitation, youth assessments, crisis phone counseling, client data collection, documentation, file maintenance, reporting maintenance issues and ensuring that the program is facilitated in a manner that meets Urban Peak’s mission.

Case Managers will work with youth at either the shelter or a housing program. Urban Peak serves a wide variety of youth in shelter and/or housing that are experiencing homelessness. The continuum of need ranges from high functioning youth to youth with sever behavioral health concerns.

This position will ensure that interactions, interventions, and environments at Urban Peak are trauma informed and emphasize the physical and emotional safety of youth and staff.

Who You Are:

What You Will Do:

Case Management

• Meets with assigned youth to obtain history and complete assessments.
• Provides personal interest and attention to each youth, remaining sensitive to the objective of supporting each youth in social, emotional, and intellectual development.
• Provide guidance to youth that is based in the principles of trauma informed care and positive youth development.
• Assists youth and other involved persons in facilitating safe and stable housing for the youth, working with youth to develop individual service plans and aftercare plans to achieve their goals.
• Conducts and/or participates in Teamings with persons involved with youth.
• Provides weekly counseling sessions with each youth participant to review progress towards action plan objectives, revise plans, and provide support and accountability.
• Acts as a positive role model to further Urban Peak’s goals.
• Attends all required training, staff meetings and client reviews, being prepared to address client issues.
• Collaborates with other agencies for service delivery needs, staying current on resources and developments in this area of specialization.
• Works with parents, legal guardian, or family members towards reunification, if appropriate.
• Provide milieu supervision through a trauma informed approach, working to ensure the physical and emotional safety of the youth and their environment.
• Provide youth direction on their service plans.
• Provide programming that supports the building of healthy relationships.
• Work with youth maintain cleanliness of their environment.
• Provide direction and support to youth on the completion of daily chores and other milieu activities; maintain a welcoming presence; and support youth who enter the program.
• Provide crisis intervention, phone counseling and support of milieu as necessary.
• Distribute medications per QMAP standards, if applicable.
• Accurately document all services including assessments, case notes, service plans and specific services received by clients in HMIS.
• Collect and maintain accurate data on an ongoing basis.
• Document relevant and significant events that occur during the shift in the Communication Log. Maintain clear and effective communication with other staff regarding clients.
• Work to ensure client confidentiality.

What We Offer:

• Salary: $ 24.26 / Hour
• Shift Schedule: Monday through Friday 9:00 AM to 5:00 PM
• 100% Employer paid Medical and Dental plans - Buy-up plans available
• Vision Plan
• Flexible Spending Plan – Health & Dependent Care
• Accident Coverage | Critical Care & Hospitalization Ancillary Plan
• Employer paid Basic Life and AD&D
• Employee Voluntary Life Insurance
• Employer paid Short-Term and Long-Term Disability
• Colorado Paid Famli Leave Private Plan – Employee / Employer Split @ 50%
• 403(b) Retirement Plan with 2% Agency Match
• Employer paid RTD Eco Pass
• 10 Paid Holidays
• 48 hours Paid Sick Time
• 120 hours of Vacation to start on an accrual basis
• Robust Employee Assistance Program
• Second Language pay differential upon successfully passing language exam
• Staff support for lateral growth through training and mentorship