Head of FP&A in at SupportNinja

Ready to shape global financial strategy, build an enterprise FP&A function from the ground up, and drive executive-level decision-making? SupportNinja is looking for a Head of FP&A to architect our global financial planning, forecasting, and strategic analysis frameworks while leading a high-performing team and partnering directly with C-suite leadership to drive long-term value creation.

• Work Setup: Remote (PH)
• Schedule: US EST 8:00 AM–5:00 PM
• Equipment: Company-Provided Equipment
• Start Date: October 15, 2026

Job Summary: The Head of FP&A serves as a critical strategic leader within the Global Finance organization and reports directly to the VP of Finance. As a core people manager, this leader will build and reorganize the global FP&A function from the ground up, managing a team of 3 to 4 direct reports. This role serves as the primary architect of the company's financial planning, forecasting, and strategic analysis frameworks, providing advanced financial mentorship and partnering with C-suite stakeholders to optimize capital allocation and enterprise value across all international entities.

What does a day in the life of a Head of FP&A look like?

• Function & Team Building: Build, structure, and scale the global FP&A function from the ground up, managing and mentoring a growing team of 3 to 4 direct reports.

• Pillar Leadership: Lead three core pillars of FP&A: Financial Business Partnership with all functional leaders, Revenue FP&A, and Corporate FP&A.

• Global Financial Planning: Oversee the development of sophisticated forecasting models and enterprise-level financial strategies to guide global operational decision-making.

• Executive Strategic Advisory: Serve as a primary strategic advisor to the Executive Team, delivering data-driven insights and scenario modeling to inform capital allocation.

• Budgeting & Forecasting: Direct annual budgeting and rolling forecast processes to align departmental goals with the company's long-term financial roadmap.

• Systems Architecture & Automation: Architect and champion the implementation of advanced BI tools and financial systems to enhance reporting speed, accuracy, and automation.

• M&A Workstreams: Lead Finance involvement in acquisitions, directly supporting financial due diligence (FDD) and driving post-deal integration efforts.

• KPIs & Performance Management: Establish key performance indicators and operational metrics across business units, driving variance analysis to optimize profitability.

• Board & Executive Reporting: Oversee the preparation of board-level financial presentations and executive reporting packages that clearly articulate financial performance.

What Does a Qualified Candidate Look Like?

Must Haves / Non-Negotiable:

• Relevant Experience: Minimum of fifteen (15) years of progressive experience in accounting and finance, including at least ten (10) years in a significant senior leadership capacity within a complex, global environment.

• Senior Leadership Track: 3–5 years of experience at the Senior Director level, with demonstrated strength in building, structuring, or reorganizing high-performing finance teams.

• Education: Bachelor’s degree in Finance, Economics, or a related field (or equivalent combination of education and experience).

• Financial Modeling & Valuation: Proven expertise in financial modeling, three-statement analysis, strategic valuation, budgeting, forecasting, and data-driven decision-making within complex global structures.

• ERP & Technology Stack: Proficiency with financial systems, ERP platforms (Sage or comparable), and high proficiency within the Google Workspace technology ecosystem.

• Tech-Savvy & Systems Design: Proven ability to collaborate effectively with IT developers and technical teams to conceptualize, design, and implement scalable financial systems and automated analytical solutions.

• Leadership & Influence: Excellent communication and interpersonal skills with the ability to influence senior leadership, engage stakeholders, and foster team performance and accountability.

• Schedule Alignment: Must be available to work during US EST business hours (8:00 AM–5:00 PM EST), with some flexibility.

Nice to Haves / Preferred:

• Advanced Credentials: Master’s degree (MBA) or advanced financial certification (e.g., CFA) strongly preferred.

Ninja Perks & Benefits

• Competitive Compensation

• Day 1 Health Coverage: HMO activated starting on your very first day.

• Free Dependent Coverage: Includes one (1) dependent covered upon regularization and a second dependent added after one year of service.

• Financial Protection: Life Insurance Coverage and a Retirement Savings Program with company matching.

• Generous Time Off: Paid Time Off (PTO) plus Birthday Leave.

• 100% Remote Setup: Work comfortably from home

• US Shift Alignment: Predictable US EST business schedule (8:00 AM–5:00 PM EST).

Ready for the Next Step?

If your background aligns with the non-negotiable qualifications above, fast-track your application by completing the quick AI pre-screening interview:

👉 Access the AI Pre-Screening Interview Here: https://alpharun.com/i/zBVyfP1KJPKgDLk4i59ar

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Disclaimer:

The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.

SupportNinja is proud to be an Equal Employment Opportunity employer, and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.

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