Driver in Chicago, Illinois at Casa Central

This role is responsible for transporting participants to and from designated locations, including Casa Central facilities, community destinations, and special events as needed. The Driver also supports Adult Wellness Center participants by providing assistance during transport and transitions to ensure safety. Routine issues or concerns must be reported promptly to the Transportation Coordinator. As needed, the Driver may provide direct support to Adult Wellness Center participants by assisting them during boarding and exiting vehicles in between pick-up and drop-offs.

Include the following, other duties as assigned:

General Duties

All drivers are responsible for always adhering to the rules of the road and are responsible for completing all agency-approved training. Maintain professional and respectful communication with participants, staff, and community partners.

Program Support

The role includes directly escorting senior participants from vehicles into the organization. The Driver offers courteous, patient, and respectful assistance, recognizing and accommodating a range of physical abilities and support needs. This position also involves assisting participants with mobility devices such as walkers, canes, or wheelchairs in accordance with established safety procedures. Throughout transport, the Driver observes participants for any concerns related to safety, comfort, or well‑being and promptly reports observations to appropriate staff.

Food Cart and Equipment Handling

Responsible for delivering, loading, unloading, and properly positioning food carts and related equipment at designated programs. This role requires careful handling of carts, containers, and equipment to prevent damage, spills, or food contamination. Following each delivery, the driver ensures that all food carts and delivery materials are returned to the appropriate location in a timely and orderly manner.

Safety Procedures

Responsible for ensuring the safety of the passengers by driving them safely to and from Casa Central facilities and reporting any mechanical problems to the Transportation Coordinator inspector and Director of Transportation. Drivers may be asked to work overtime, holidays, weekends, or special events.

Driver Checklist

Responsible for maintaining a checklist with the daily vehicle inspection routine, such as vehicle inspection, and mileage in & out logs. Ensures vehicles remain clean, safe, and ready for participant use.

Non-Driving Duties

In addition to transportation responsibilities, the Driver may provide general janitorial and facilities support as needed to assist with daily operations. This includes helping maintain a clean, safe, and welcoming environment by performing light cleaning and sanitation of common areas, assisting with waste removal and restocking supplies, supporting room setup and breakdown, and responding to ad hoc facilities needs. The Driver may also provide temporary front desk coverage when required and collaborate with facilities to support smooth agency operations.

Sensitivity to cultural diversity is required. Will be subject to drug and alcohol screening, as well as aptitude and skills testing. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to perform the essential functions.

No specific education level is specified; however, the position requires the ability to read and write. Must have 3 or years’ experience driving a 15-passenger van or midsize 16+ passenger commercial bus.

Language Skills:

Bilingual in Spanish preferred.

N/A

People Management:

N/A

License:

Must have a valid Commercial Driver’s License Class C. CDL with Passenger Endorsement is preferred to drive Casa Central buses which transport 16 or more passengers (including the Driver) and 15 passenger vans. Requires a Motor Vehicle Report and approval from agency insurance company to drive.

Certification:

Must be CPR certified in accordance with Council on Accreditation standards.

Not eligible for remote work. A personal mobile phone is required and therefore eligible for mobile phone reimbursement.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The content of this job description is not intended to be constructed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.