Housekeeping Attendant (Home2 Suites Las Vegas North) in Las Vegas, Nevada at United Brothers Group

We are a Home2 Suites by Hilton hotel located in North Las Vegas looking to have an energetic and motivated individual join our team. A dependable individual with a passion for hospitality, a willingness to learn, and a flexible schedule. The housekeeper is responsible for upholding the company's cleanliness standards of all guest rooms and common areas located in the hotel. He/she is to report directly to the Housekeeping Supervisor. At least 1 year of housekeeping work experience is required.

Job responsibilities include, but are not limited to:

• Change and replace all bed linens and towels
• Sanitize and clean all restrooms
• Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture
• Vacuum/mop all floors
• Restock all room amenities
• Assure all rooms are set up to company standards
• Cleans and maintains personal workstation by properly stocking it sheets, towels, amenities, etc.
• Guest Service
• Offer guests assistance whenever possible
• Responsible for resolving escalated customer relations issues
• Answers inquiries pertaining to hotel policies and services
• Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel's services and accommodations
• Responsible for positively representing and promoting the property
• Ensures systems and procedures are in place and followed for guest safety and security
• Other duties as assigned

Skills, educational background, and experience

• Completed daily housekeeping report
• Informs the Executive Housekeeper or Front Desk staff when rooms are ready for new customers
• Reports any maintenance, security, or safety issues to the appropriate staff
• High School Diploma or GED required
• Fluent in English
• At least 1 year housekeeping experience required
• Housekeeping experience in hotel setting preferred
• Ability to efficiently work under time constraints
• Superior customer service skills
• Ability to work with cleaning chemicals
• Must be able to lift, push, and pull 25 lbs frequently
• Able to work a flexible schedule

Job Type: Full-time