Operation Manager in HYD , Telangāna at DeMarvel

The Operations Manager is responsible for overseeing and optimizing all day-to-day transportation and logistics activities. This role ensures efficient fleet utilization, on-time delivery performance, compliance with safety and regulatory standards, and overall operational excellence to support the company’s business objectives.

1. Operational Planning & Execution

• Plan, coordinate, and manage daily transportation and logistics operations.
• Ensure optimal fleet scheduling, routing, and dispatching to maximize efficiency.
• Monitor delivery performance and address any service deviations or delays.

1. Fleet & Resource Management

• Oversee fleet maintenance, vehicle availability, and utilization rates.
• Coordinate with the maintenance team to ensure all vehicles comply with safety and operational standards.
• Manage drivers’ schedules, workloads, and performance.

1. Performance Monitoring & Reporting

• Track and analyze key operational KPIs such as cost per trip, fuel consumption, delivery accuracy, and turnaround time.
• Identify areas for improvement and implement corrective actions.
• Prepare regular performance reports for management review.

1. Budgeting & Cost Control

• Develop and manage the operational budget.
• Control operational expenses by optimizing routes, fuel efficiency, and vehicle maintenance schedules.

1. Compliance & Safety

• Ensure compliance with transportation regulations, company policies, and safety standards.
• Promote a safety-first culture across all operational teams.
• Investigate incidents or accidents and implement preventive measures.

1. Team Leadership & Development

• Lead, train, and motivate the operations team to achieve performance targets.
• Conduct performance evaluations and provide regular feedback.
• Foster teamwork, accountability, and continuous improvement within the department.

1. Customer & Vendor Coordination

• Maintain effective communication with clients, suppliers, and third-party service providers.
• Handle operational issues, customer complaints, and service recovery when needed.

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum 5–7 years of experience in transportation or logistics operations, with at least 2 years in a managerial role.
• Strong knowledge of fleet management, routing systems, and transportation regulations.
• Excellent problem-solving, analytical, and decision-making skills.
• Proficient in using logistics management software, ERP, and Microsoft Office applications.
• Strong leadership, communication, and interpersonal skills.
• Cost Control & Budget Management
• Safety & Compliance Awareness
• Customer Service Orientation