Assistant Manager, Document Management in West Des Moines, Iowa at Homesteaders Life Company Corp

As an Assistant Manager of Document Management, you will assist in managing the Document Management team. Your role will include coordinating workflows and the activity of the team, participating in department processes and responsibilities. You will work with management to assist with hiring, training, performance management, development, and maintain assigned desk duties within the Document Management team.

Your responsibilities will include:

• Manages and coordinates the work activities of the team. Serves as the primary resource for the Document Management unit with questions on new business, metrics, and team-related processes.
• Manages employment issues such as hiring, disciplining, and conducting performance appraisals of team members.
• Assists team and other departments’ staff to ensure a highly responsive, time-sensitive, service-oriented environment designed to enhance customer relationships.
• Develops and acquires working knowledge of all phases of Document Management processes.
• Main contact for the team to research problems as needed, and if necessary, coordinates updates in systems.
• Serves as the primary resource for conducting and coordinating testing of system updates and enhancements of Document Management processes.
• Responsible for coordinating initial training of new team members; conducts and coordinates on-the-job and in-service training. Responsible for making sure procedures are kept up to date as well.

• Associate’s degree in relevant field or equivalent work experience required.
• 3-5+ years in a leadership role or equivalent working experience.
• Exceptional organizational and interpersonal skills with a strong affinity for detail-oriented work.
• Proficiency with Microsoft software including Word and Excel.
• Successful completion of LOMA Principles and Operations courses is desired within 2-years of placement.

Pay and Benefits Summary:

• An excellent schedule – office closes at 1 p.m. every Friday
• Annual profit sharing
• 401(k) with company match with discretionary contribution
• Company-sponsored group medical and dental insurance
• Company-paid life insurance
• Company-paid long-term disability
• Hybrid work environment
• Paid holidays
• Generous vacation time and sick leave
• Paid parental leave
• Casual dress year-round

About Homesteaders:

Homesteaders Life Company, a mutual company owned by its policy holders, is a national leader providing products and services to help people design a better farewell. Founded in 1906, Homesteaders is known for secure preneed funding and innovative solutions that help funeral and end-of-life professionals and consumers connect with each other.

We are currently hiring in AL, FL, GA, IA, IN, KS, LA, MI, MS, MT, NC, NE, OH, OK, PA, SC, TN, TX, UT, VA, WI, WV.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.